Sales and Customer Support Representative

Location: Sefton (Liverpool)
Salary: £28,000 (rising to £30,000 after 6-month probation)
Hours: Mon Thurs 8:30am 5:00pm Fri 8:30am 4:30pm

Are you ready to build a career in sales but want to start in a role that gives you a deep understanding of the customer journey? This opportunity is perfect for someone who s confident on the phone, thrives in a busy team, and is looking to grow into a full sales position.

My client a successful and growing manufacturing business, is looking for a passionate and proactive Sales & Customer Support Representative to be the heartbeat between their customers and internal teams. You ll gain hands-on experience, build relationships, generate leads and over time have the opportunity tp develop into a fully-fledged member of the external sales team.

What you ll be doing

Build relationships with existing customers and generate new leads
Support the sales team with warm and cold calling, email campaigns and follow-ups
Monitor website activity and identify opportunities using tracking software
Coordinate customer orders from quote through to delivery
Collaborate with teams across planning, production, and logistics
Resolve queries and complaints quickly and professionally
Track performance and create reports using Excel, Microsoft Dynamics CRM and Power BI
Attend sales meetings and contribute ideas

Progression path

This isn t just another admin-heavy support role it s your gateway into a commercial sales career.
If you ve got the drive, the support will be given for you to grow. You ll:

Gain first-hand experience of the full customer journey
Get involved in new business development and account management
Shadow experienced salespeople and join customer visits
Receive ongoing coaching and development
Progress into a full sales role, with your own territory or accounts

About you

Manufacturing or Engineering background
Confident, professional and customer-focused
Excellent phone manner and communication skills
Highly organised with good attention to detail
Comfortable handling multiple tasks and shifting priorities
Proficient in Microsoft Office and CRM
Motivated, with a strong desire to progress into a sales career

Experience in manufacturing, packaging or B2B sales support is desirable but not essential attitude and ambition matter more.

What s in it for you

Salary: £28,000 rising to £30,000 after probation
Bonus scheme: £100 per converted lead + annual performance bonus
Holidays: 20 days rising to 26 with length of service
Death in service cover (after 6 months)
Pension scheme with company contributions
Employee Assistance Programme
Training and development budget for your progression
Support with flexible working requests
Company social events
Free parking, PPE and refreshment facilities

If this sounds like you or you have any questions then reach out to me on the details below or click apply today.

To Contact Directly:

Zoe Murray
Senior Executive Consultant
Phone: (phone number removed)
Email: (url removed)

Aspion

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Sales and Customer Support Representative