Job Description Summary

Demonstrates a strong, needs-based sales and service focus as defined and measured in the Member Center and Corporate Balanced Scorecards and Business Plans. Determines financial needs using a high impact questioning strategy, educates, cross-sells, and services members/potential members on CEFCU/CEFCU Investment Services (CIS) products and services. Serves as a front-line member contact that is responsible for processing member account transactions, completing appropriate forms, resolving member account problems, and answering member questions. Demonstrates knowledge and efficiency to operate third party software and systems for scanning checks, verifying routing and account numbers, researching transactions, pulling member statements, preloading Mastercard Gift Cards, and ensuring check data is successfully sent to the Federal Reserve. Analyzes negotiable items and items that require special endorsements. Complies with government regulations and CEFCU policies and procedures. Maintains individual cash drawer limits and balances nightly. Ensures a positive impact on financial performance by attaining balancing, outage, transaction volume, referral, sales, credit and deposit upsale, and Creating Member Loyalty (CML) goals. Maintains member satisfaction through use of CML skills and by presenting a professional image. Assists the office by performing a variety of duties as assigned and actively participates in teambuilding. Demonstrates flexibility in scheduling and job duties.

At CEFCU, you can:
Earn a competitive salary
Enjoy work-life balance with benefits for life's unexpected events
Earn vacation time - full-time employees can earn up to 152 hours of paid vacation to use the following calendar year
Receive up to 50 hours of paid personal time that's separate from vacation time
Plan for retirement with CEFCU's pension plan and deferred compensation 401(k) plan
Let CEFCU help pay for your education - CEFCU will assist with tuition reimbursement for courses taken at an accredited institution
Unlock your leadership potential with career development - CEFCU's Management Development Program enhances employees' leadership skills for future management positions

CEFCU is now accepting applications for multiple full-time Member Assistant (Teller) positions in Bloomington, IL.

Successful candidates will possess strong judgment, decision-making and interpersonal skills, along with a team-oriented mindset and a "life-long learning" attitude. High school diploma or equivalent required.

Apply today! '
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Work Location:
One location

Work Remotely
No

Job Type: Full-time

Pay: From $18.11 per hour

Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Weekends as needed

Work Location: In person

CEFCU

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