The GAD's role is to set the overall direction of their accounts and their teams, responsible for the overall ownership, development, quality of work and campaign performance.As a senior client contact, you will take responsibility for the creating and execution of client development plans, quarterly activity planning, and achieving agreed incremental revenue targets.You will report to the Business Unit Leader and will be accountable for the performance of your client account to agreed revenue targets.You will manage the performance and outcomes of your Account Directors ensuring that your teams' deliverables and outcomes meet the needs of both your client and Equator.

What the role Involves

Reporting directly to the Business Unit Leader you will support by reporting to them on account and team performance
Setting the standards and developing the strategy for the accounts against which your role will be assessed, act as an ambassador of the business.
Build value - Thinking beyond production. Understanding that your thinking is key to ensuring we transform businesses and lives for the better.
Managing the client by taking a leadership role in all disciplines (marketing/strategy, creative, research, development) from planning to completion.
Motivate, lead and develop your account team in line with the business objectives.
Oversee and advise to ensure projects are completed on-time, within budget, and to Equator standards.
Ensure that both you and your team always have Equator's commercial objectives in mind.
Maintain a thorough understanding of all aspects of Equator's full-service digital offering ensuring you are always in a position to confidently discuss in detail Equator's services.
Managing the client by taking a leadership role in all disciplines (marketing/strategy, creative, research, development) from planning to completion.
Support the business development team to secure new business where appropriate.
Support the project teams by providing industry specific knowledge.
Remaining up-to-date on Client/Competition/Agency/Industry business through trade publications, online articles and other sources.
Develop project briefs to drive projects, evaluating creative product against brief to ensure solution is on-strategy and meets Client's digital needs.
Maintaining Equator and Client relationships by building excellent senior level rapport with clients where required.
Conduct quarterly client planning and reviews.Discuss Equator's performance with the client ensuring that any feedback, positive and negative, is dealt with in a proactive and timely manner and discuss feedback with the Business Unit Leader.
Writing reports, documenting Agency/Client interaction and decisions taken and e prepared to present this back to the Business Unit Leader.
Responsible for ensuring that team deliverables align with client priorities.
Development and review of project statements of work and/or scope documents.
Input time entry in Maconomy daily.
Have an awareness of all client related budgets, billings and ETC's through Maconomy.
Maintaining overall quality control across projects
Develop close, trusting relationships with the senior team and heads of department. Work with them to ensure the principles of excellence are integrated into our process and our output.
Manage direct reports, including managing training requirements, providing support where required, conduct appraisals and one-to ones.

The Skills you Need

Good knowledge of the DX landscape
Good knowledge of the healthcare sector and DX role in helping organizations grow
Really strong pre-sales strategic and commercial experience
A 'client champion' who has their clients backs

What's in it for you?

We want a secure future for all our team. Join our Pension Scheme and 10% will be matched by us.

Lots of holidays

34 days holidays so we can all relax and enjoy our time off. Also, you get an extra day for every year you work (up to 5 extra days)

Free Gym Membership

Exclusive membership to the hi-tech Village Gym, or a contribution to a gym of your choice

We have been a champion of flexible working long before the pandemic

Free Private Healthcare

Every team member gets private healthcare, to make sure you get access to the best treatment.

Mental health aware

We are passionate about mental health, so everyone gets access to our 24/7 Employee Assistance Programme. You can also become one of our mental health first aiders.

42% off a New Bike

Take part in the Cycle-to-Work scheme and save up to 42% on a new bike.

Enhanced Maternity & Paternity Leave

We are a family-oriented company. Get enhanced maternity and paternity leave and a huge celebration when you bring in the baby!

Daily Coffee, Friday Drinks and Mountains of Fruit

Fresh fruit, bottomless caffeine, and celebratory drinks every Friday for a week well done!

The Best Social Scene

From summer BBQs on a private island on Loch Lomond to Christmas glamour there's always something to look forward to.

You get a grand every time one of your friends join the team.

Long-term service rewards

The longer you stay, the more we celebrate you. At each major milestone you'll get a surprise gift as a big thank you.

After you've sent in your CV Application process The interview

This is a telephone or Teams call to chat about your experience and what the role looks like. It's your chance to show us what makes you remarkable.

The task

Take on a small task to let us see your skills in action. Once complete you'll meet with up to 3 people from your team to discuss the task.

Meet the team

Our culture is precious to us. So senior and externally facing roles involve an additional meeting with members of the board to ensure the candidate is a good fit for the business.

You're in! Now what? The Tour

Meet the team, tour the studios and learn how we work. We want you to feel comfortable, and you get to know a few people who can help you out.

The induction

This dedicated induction with our People and Culture team will make sure you're fully up to speed with your role and how to get things done. At this point, you should feel inspired and confident to get started.

The first 3 months

We'll help you put together a 3-month programme covering key competencies, support and learning outcomes to make sure you're fully equipped to thrive.

Get a Buddy

After the induction period, there will still be a lot of new things, so everyone new is paired with a Buddy, who will be your go-to for any questions you have! And then it's onwards and upwards!

Ongoing support

Our people and culture team conduct regular welfare check-ins to ensure everything is working out the way you'd hoped and ensure you feel supported

Breakfast with the Founders

John, JJ and Garry are keen to have the chance to meet everyone that joins the team. You get breakfast and a chance to ask anything and maybe hear one or two stories from their colourful pasts!

Equator

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