Originally founded more than two decades ago, my client is a market-leading company operating as a single source solution provider, offering comprehensive and bespoke facilities management and cleaning services in the heart of London. From humble beginnings, they have enjoyed impressive organic growth across a diverse array of demanding luxury retail and sophisticated commercial clients that includes over 150 blue-chip companies with both retail and office sites. The company continues to grow, remaining firmly in family hands. Their principles of twenty years ago remain the same to uphold the highest levels of service, quality, reliability, flexibility and environmental Sustainability. Currently I am working with them to find a HR and Payroll Manager. The role-holder will ensure compliance with legal and regulatory standards while overseeing key HR functions to support an efficient and well-structured workforce. This role manages centralised employee records, tracks attendance and holidays, monitors probation periods, and handles disciplinary matters in alignment with company policies. Additionally, it ensures payroll accuracy and timely wage payments, supports the transition to digital payroll systems, and maintains compliance with labour laws and immigration requirements.

HR duties

Maintain centralised employee records, including attendance, holidays, and immigration statuses.

Gather candidate information from area managers and oversee the entire recruitment and onboarding process for cleaning operatives.

Track holidays, attendance, and handle disciplinary matters in alignment with company policies.

Monitor probation periods and ensure timely evaluations.

Provide regular reports to management regarding HR metrics and compliance updates.

Maintain a centralised employee database, ensuring accuracy and confidentiality.

Ensure proper documentation for all HR processes, including payroll inputs and performance reviews.

Regularly maintain and update role profiles, ensuring they are reviewed and revised every three months.

Ensure adherence to labour laws, immigration requirements, and company policies.

Oversee the preparation and submission of required documentation for legal compliance.

Monitor immigration status and probation periods of employees.

Maintain direct communication with the HR consultant on legal and compliance matters.

Address disciplinary matters, monitor attendance, and handle grievances.

Ensure proper escalation of unresolved issues to senior HR personnel.

Update and communicate the company s disciplinary policies.

Ensure employment contracts include all the necessary clauses to enable proper job performance.

Develop and execute recruitment strategies to attract qualified candidates.

Conduct interviews, manage offer processes, and oversee onboarding to ensure a seamless employee experience.

Monitor immigration status and probation periods of employees.

Coordinate and implement training programmes to enhance employee skills and performance.

Implement the induction processes, ensuring that new hires receive the necessary training and information to perform their roles correctly.

Ensure all staff receive the training required to comply with health, safety, and environmental standards.

Promote sustainability and safety by ensuring compliance in HR operations and facilitating training, resources, and best practices that empower employees to integrate sustainability into their roles.

Support initiatives that promote organisational culture, teamwork, and employee satisfaction.

Assist in planning events and activities to foster a positive work environment.

Send special messages related to birthdays, anniversaries, Christmas, New Year, and other occasions.

Ensure that training and induction programmes convey the company s values, promoting passion and perfection (company s legacy and history) among employees.

Payroll duties

Completion of all payroll tasks ensuring accuracy of all payroll and associated administrative tasks.

Ensuring all employees are paid correctly and on schedule.

Prepare and review payroll reports and collaborate with Finance on payroll matters.

Develop and update payroll policies ensuring they adhere to best practices.

Complete all legislative changes including all HMRC updates.

Oversee the transition and digital transformation of payroll systems for cleaning operatives, offering manual support and validation during the implementation phase to ensure a smooth transition.

Candidate requirements

Bachelor s degree in human resources, business administration, or a related field. CIPD.
Minimum of 3 years of experience in HR functions such as recruitment, employee management, compliance, and training.
Knowledge of labour laws, immigration procedures, and compliance standards, Payroll Management, HR Administration
Familiarity with Microsoft Office and HR management software and tools.
Spanish language skills would be hugely beneficial

This role can be hybrid, initially 4 days in the office 1 at home and after 6 months or so 3 and 2.

Salary £40k-£45k, standard 28 days and company pension, access to Gym close to office

Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.

Fairford Associates

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HR and Payroll Manager