Your new company
You will be working for a known organisation based in Birmingham. Our clients have an urgent requirement for someone to join the team to help with a highly critical SD-WAN implementation with a migration date of 30th May. Therefore, they require some extra support before and during the implementation. As a result, you will need to be available immediately. The role is until mid-July.

Your new role
Role Purpose
The role will be responsible for leading, managing and developing the IT network, voice and connectivity infrastructure environments, ensuring a compliant approach which is aligned with best practice and the Digital and Data strategy. You will work across the Digital and Data department and wider business, being the primary person for all networking transformation, advice, and support. You will be the expert on all things under the networking, voice and connectivity umbrella, transforming the Digital and Data services from Legacy systems to modern platforms. To support critical Digital and Data systems out of normal business hours. Enabling the business to continually develop and improve its Digital and Data platforms.

Responsibilities

Manage the delivery of the network, voice and connectivity infrastructure environment. To be responsible for the administration, configuration, and development of network and infrastructure services.
To develop the network, voice and connectivity infrastructure (cloud and on-prem) in line with the Digital and Data Strategy and implement the outcomes required, that drives changes throughout the business and its partners.
Set best practice and policies within the network infrastructure provision across Digital and Data and the wider business, creating and maintaining standard operating procedures and technical system documentation as required.

To offer 3rd line IT support to all levels and areas of the business, acting as one of a team of Principal Digital and Data Specialists for escalation on Digital and Data issues.
Responsible for the delivery of multiple significant, highly complex, support issues and projects.
Responsible for researching, identifying, and implementing solutions based on business need, utilising best practice within the team, and following IT Industry standards.
Responsible for working on own initiative, managing time and making relevant technical decisions in accordance with best practice and the Digital and Data strategy.
Assist in the professional development of junior members of the department acting as a mentor when required.
To take part and lead in knowledge transfer where required to members of the relevant D&D teams to ensure greater skills resiliency and redundancy.

Instil a culture of automation across all Cloud and On-Premises workloads, making recommendations of improvements to existing processes and products and working with business teams to achieve this.
Identify and manage risks, issues, dependencies, and opportunities for networking and infrastructure services.
Responsibility for the backup and performance of the network infrastructure and to monitor the environments, ensuring systems are accessible and data is recoverable in a disaster recovery scenario.
Work closely with the D&D department and wider business, including partners, to ensure the capture of all relevant data in a scalable environment and further develop the network and connectivity architecture to support at an enterprise level.
Working with Cyber Security and the Data Protection Officer to ensure that we are meeting required standards implementing solutions and tools that monitor and enforce policies.
Work with external suppliers and consultants in implementing solutions utilising best practice and compliance with WMCA standards and policies.
Work with new and emerging cloud technologies to provide a modern, scalable architecture.
Participate in the Out of Hours 24/7 support rota for business-critical systems where required.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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Hays DT - Midlands

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