Hilton is the world's most recognised hospitality brand and is the largest upscale operator of hotels in Greater London. We have a fantastic opportunity for an M&E Sales Executive to join our team at the Doubletree by Hilton London Kensington. This is a prestigious 4-Star property in bustling Kensington.

What will I be doing?

As the Meetings and Events Sales Executive, you will be responsible for coordinating Meeting & Events enquiries and bookings. You will maximise the profitability of the meeting and events operations through effective negotiation with clients. You will work closely with the Cluster Sales Manager and General Managers to ensure consistent service standards, guest satisfaction, and a supportive work environment. Your responsibilities will include working across properties such as DoubleTree by Hilton - Kensington and Adam House Serviced Offices, with potential support for other Heeton properties.

Restaurants

Review daily pick-up across all outlets
Ensure the inbox is well managed by support staff
Guide the support team to close incoming enquiries
Update information on relevant third-party websites
Prepare weekly forecasts for the venue

Meetings & Events

Update Delphi with all relevant event information
Maintain hotel brand and listing across third-party platforms
Follow up proactively on outstanding enquiries
Respond within 2 hours to enquiries
Set up appropriate payment terms for clients
Secure event details timely and share with relevant departments
Lead F&B meetings to share updates on promotions and strategies
Ensure budgets are met prior to hotel re-opening
Develop action plans to meet budgets and attract business during need periods

Adam House

Ensure listing on relevant third-party channels to secure meeting business
Promote Adam House meeting rooms to existing clients
Cross-sell spaces based on client requirements
Assist the General Manager in obtaining event details from clients and relay to operations
Secure payments in advance
Forecast weekly for the venue

Why you should apply

We offer a market-appropriate salary plus extensive benefits, including:

Service-based annual leave (up to 5 extra days)
Discounted rates at Heeton-operated hotels and Hilton GO for employees & friends/family
Referral scheme
Voluntary benefits such as holiday buy scheme, Cycle to Work, Medicash Health Plan, and more
Career development opportunities within Heeton
Exclusive access to Heeton Rewards recognition scheme
Career growth with a rapidly expanding hotel operator
Retention bonuses at 3 and 6 months of service

Additional Information

In line with the Asylum & Immigration Act 1996, all applicants must be eligible to work in the UK. Evidence of eligibility will be required during the recruitment process.

Heeton Concept Hotels

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Meeting and Events Sales Executive