Job Title: IT Support Engineer MSP Contract Cardiff onsite
Rate: £180 £220/day (Outside IR35, depending on experience)
Length: 3-month initial contract (likely extension)

Overview:

Our local client needs a solid 2nd Line / 3rd Line engineer to keep the wheels turning while a senior tech is seconded onto a project. If you're good with Microsoft tech, know your way around a service desk, and can plug into a busy environment without handholding, this is for you.

Key Responsibilities:

Resolve end user support tickets (mix of on-site and remote)
Use Intune, Entra, MS365, Azure for endpoint/user support
Manage LAN/WAN networking issues (ideally Cisco/Sophos/HPE experience)
Handle day-to-day cybersecurity: firewalls, endpoint protection, email security
Operate within a fast-moving business, dealing with multiple clients

Required Experience:

Multi-client environment experience strongly preferred
Comfortable working a helpdesk/service desk role with minimal supervision
Strong knowledge of Microsoft 365, Azure AD/Entra, Intune
Decent networking background (LAN/WAN, Cisco/Sophos/HPE gear)
Practical understanding of cyber security tools and issues (firewalls, email/endpoint security)

Start: ASAP

To apply: Send your CV with availability. You ll need to be on-site in Cardiff - this isn t a fully remote role.

IntaPeople

Latest Jobs

2nd / 3rd Line Technical Support Engineer