Contract Business Systems Manager - ResourceLink (Zellis HCM)
425- 470/day (Inside IR35) Hybrid - 2 days/week in London 3-6 months ASAP Start
Recruiting on behalf of a prestigious London-based client

We're looking for an experienced Business Systems Manager with strong technical expertise in ResourceLink (Zellis HCM) to join a major London-based organisation on an initial 3-6 month contract. This is a hybrid role requiring 2 days onsite per week.

Working within the Enterprise Systems team and reporting to the Head of Enterprise Systems, you'll manage a team of technical analysts/developers and take ownership of key HR systems, ensuring they're robust, secure, and optimised to meet evolving business needs.

Key Responsibilities:

Lead the ongoing management, development and optimisation of ResourceLink (Zellis HCM) and related business systems
Oversee 2nd and 3rd line support for business-critical applications, ensuring performance to SLAs
Manage system upgrades, configuration, and integrations, including planning, testing, training and roll-out
Collaborate with cross-functional teams to align systems with organisational strategy and improve business processes
Identify opportunities for automation, efficiency, and improved user experience
Ensure compliance with security policies and data protection standards
Mentor and manage a specialist team, driving performance and continuous improvement
Maintain system documentation, knowledge base and training materials

Essential Skills & Experience:

Strong hands-on experience with ResourceLink (Zellis HCM), including configuration and support
Proven track record managing complex enterprise applications in a large-scale environment
Skilled in stakeholder engagement, system strategy, and service delivery
Sound knowledge of data security, compliance, and IT service management (ITIL, etc.)
Strong leadership capabilities - managing both internal teams and external suppliers
Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems

Project management experience (e.g. PRINCE2, PMP) and familiarity with IT best practices are highly desirable.

This is a great opportunity to join a well-regarded organisation and make an immediate impact on the performance and direction of key enterprise systems.

Services Advertised are those of Employment business

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