Network IT is currently recruiting for a Service Desk Analyst, to join our client on a 12 month initial contract, outside IR35. Our client are pivotal in supporting a range of internal and external customers, so you'll be contributing to a busy service desk environment, with a collaborative team, who provide an excellent level of customer service. If you have experience of supporting Microsoft technologies, in an ITIL environment, then this will be ideal for you. You must be already SC Cleared, or eligible for SC clearance to be considered. Role: Service Desk Analyst (SC Cleared)Duration: 12 MonthsRate: £170 per dayStatus: Outside IR35Location: Milton Keynes - 3 days per weekOn call allowance in place if required! Key skills:

Strong background in IT Support / Service Desk Analysis
Excellent attitude and customer facing skills, team player and flexible work approach
Strong background in supporting Microsoft Technologies: Windows / Office 365 / M365 / Active Director / Exchange / Entra
Working in an ITIL environment, a nice to have if ITIL Qualified
Use of ServiceNow as an ITSM tool
Must be eligible, or already SC Cleared
Available to work onsite 3 days per week, with willingness to do on-call when required
Must be a British Citizen, if you do not have a British passport, you will not be considered

Network IT

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Service Desk Analyst - SC Cleared