Job Title: Tech Support Assistant (6-Month Contract)

Location: Ang Mo Kio (AMK)

Working Hours: Monday to Friday, 9:00 AM 6:00 PM

Salary: $2,000 per month

Job Summary: We are looking for a Tech Support Assistant to provide daily IT support for end-users, assisting in troubleshooting hardware and software issues, setting up equipment, and ensuring smooth operation of IT systems. This is a 6-month contract role suitable for individuals with basic IT knowledge and a proactive, service-oriented mindset.

Key Responsibilities

Provide first-level IT support for desktops, laptops, printers, and other peripherals.
Assist in the installation and configuration of operating systems, applications, and software updates.
Handle basic network troubleshooting (e.g., internet connectivity, IP conflicts).
Support user onboarding/offboarding, including account setups and hardware issuance/returns.
Maintain inventory of IT assets and ensure proper tagging and documentation.
Log and track support requests through the internal ticketing system.
Escalate complex issues to senior IT staff or vendors when necessary.
Assist with basic AV and video conferencing setup as needed.
Perform other IT administrative tasks as assigned.

Requirements:

Nitec, Higher Nitec, or Diploma in Information Technology or related field.
01 year of experience in IT support or desktop support roles.
Basic knowledge of Windows OS, MS Office, and common IT troubleshooting procedures.
Good communication and interpersonal skills.
Team player with a willingness to learn and take initiative.
Able to commit to the full 6-month contract.

How To Apply

Simply submit your application by clicking the Apply link.

Siti Zuriana Bee D/O Mohamed Yusoff (EA Personnel Reg. No.: R23112335)

EA License No: 08C5248

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Current & Expected Salary
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