Who are we?

Founded in 2005, Pierce Washington helps clients transform their quote-to-cash process. We are creating a next-generation Total Commerce Company and will own the Total Commerce category - a fast growing segment in the tech industry. This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work. We have completed over 100 CPQ projects enabling leading enterprise companies to achieve their most complex Q2C process automation goals and transform how they do business.

Leveraging this expertise, our Salesforce Practice is focused on delivering Salesforce Revenue Cloud solutions to clients in the High Tech and Manufacturing industries. Come join a growing Salesforce Practice and work on fun projects with good people!

Who are you?

You are an experienced, hands-on Salesforce Consultant with expert business analyst skills who specializes in the Revenue Cloud and loves to work collaboratively with clients to design and implement CPQ (Steelbrick) solutions. You strive for and deliver excellence for yourself, your team, and your clients. You have a natural curiosity to uncover a client's pain points, key requirements and implicit needs and the charisma to cast a vision for what is possible with the Revenue Cloud.

Once your user stories are finished, you enjoy completing declarative configurations yourself and have experience working with products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes. This will be a 100% remote positon.

What you get to do:

Working closely with a Solution Architect in a client-facing capacity, your primary responsibility is to identify and document business processes, gather, synthesize, and translate business requirements into user stories, and complete the declarative configurations required
Co-lead discovery workshops to gather, define, and document current state and future state business processes and functional requirements
Document requirements in the form of process flow diagrams and user stories
Participate in the creation of prototypes and proof-of-concepts and demonstrate solution functionality to client stakeholders as needed
Complete declarative configurations for Salesforce Revenue Cloud projects, including products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes
Develop implementation estimates and plans for phases of the delivery lifecycle, including configuration, development, testing, training, communications, deployment, and post go-live support
Design user story test scripts and participate in end-user acceptance testing
Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients
Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization
Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
Participate in training content development and administrator and end-user training delivery
Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions

What you bring to the role:

3+ years of Salesforce industry experience in a consulting capacity working with the Revenue Cloud and a proven understanding of the software development lifecycle
Prior experience as a Business Analyst/Consultant or similar role on 2+ CPQ projects that were at least 6 months in duration
Hands-on declarative configuration experience implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes
Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
Skilled at defining and documenting current and future state business processes and requirements for ongoing system improvement initiatives
Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services
Excellent client-facing written and oral communications skills
Experienced in executing gap analysis and requirements traceability matrices
Experienced in project management theories, practices, and methods including Agile
Experienced with Conga Document Generation, Visio, JIRA, Prodly, Copado, or similar tools desirable
Experience in the High Tech or Manufacturing industries highly desired
Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months
Required Salesforce certifications: Administrator, CPQ Specialist
Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant
Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax
Bachelor's degree in business, computer science, or engineering

What we'll do for you:

Competitive compensation package
Health, dental, life & disability insurance
Flexible, collaborative work environment with a commitment to work life balance
Hybrid role
Learn and challenge yourself in a fast-paced, growing tech company

Moreabout us:

Since 2005, Pierce Washington has helped enterprises transform their quote-to-cash process in four ways: we implement CPQ, eCommerce and Billing & Subscription Management solutions and we integrate those solutions to ERP and other enterprise systems. By focusing on these four areas - and doing them well - we have built our reputation as the go-to partner for our clients. Our commitment to each client's success is the foundation on which Pierce Washington was built. None of this success would have been possible without the synergy we have with our employees. Our commitment to each employee's personal growth and development yet still highly valuing work/life balance, all within a culture of collaboration and teamwork, is why being a part of our team is an exciting next step in your career!

Pierce Washington

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