AV Technician

Prospero Integrated are keen to speak to a Audio Visual Technician to join our client on an ongoing freelance basis.

Responsibilities:

You will be required to update/ action incidents as they come in and following troubleshooting reported faults.
Ensuring spares stock equipment is recorded correctly and that as stock is used these are replaced.
Maintenance/ cleaning of AV/ VC Equipment throughout the building that is in service.
Support events requiring lightweight audio/vision mixing for a variety of virtual, onsite and hybrid events utilising the Zoom Meeting platform.
Meeting room support within a white glove environment
Assisting the wider team in ensuring that you are competent is scheduling yourself to attend incidents across the site.
Become competent with back end / remote troubleshooting on VC systems across the estate. i.e.- Cisco/ Microsoft Teams rooms.
Working with teams to resolve faults found across VC Rooms / AV equipment.
Liaising with the on-site teams across offices, to ensure good communication of updates and resolutions.

Skills Required:

Experience with audio-visual related systems (3-5 years of AV support preferred)
Experience with video conferencing, unified communications, and collaboration platforms
Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces
Knowledge of IPTV systems
AMX control
Audio - Biamp Tesira server. Yamaha LS9-16 audio desk. Audio in includes Biamp ceiling mics, AKG handhelds and lapels.
Video - projectors, NEC displays, DGX video switch
Cisco VC codec for hybrid/virtual events connected to Zoom Meeting
Experience in a field related to providing face-to-face client technical systems support
Experience in a field related to providing technical systems support
Experience with supporting internal and external client relationships
Vendor VC system certification - e.g. Cisco, Poly
Microsoft Teams - installation and maintenance

Prospero Integrated

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