I have a requirement to support a university in London on the maintenance of their ServiceNow platform. This role would be for an experience consultant to provide support services for ServiceNow.

Role: ServiceNow Consultant
Rate: £750 per day
Length: 12 months
IR35: Outside
Location: Hybrid (South Coast of England)
Start date:01.07.2025

We are looking for an experience consultant with 7+ years to support them on a number of maintenace activities as per below;

- Platform Performance Monitoring
- ServiceNow Subscription Management
- Monthly Patch Scheduling and Deployment (Dev, Test, Prod)
- SLA Based Break/Fix Support
- Commonly Requested Services (User Admin, Reporting/dashboards, No Code)
- Program Governance
- Data Maintenance
- Full, twice-a-year upgrade management
- Platform HealthScan Review & Remediation / codeworks
- Production Deployment Support
- Platform Optimization -(continual process and platform improvement)
- Ask the Architect
- Enhancement (Design & Development)

Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement.

To find out more about Real, please visit

Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC387148 England and Wales

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