Business Development Manager

Application Deadline: 24 August 2025

Department: Operations

Employment Type: Permanent - Full Time

Location: London (hybrid)

Reporting To: Chief Operating Officer

Compensation: £38,251 - £47,940 / year

Description Reports to: Chief Operating Officer
Manages: Business Development Executive
Salary range: £38,251 - £47,940 per annum, depending on experience
Location: London - EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

Our Business Development Manager is an exciting opportunity for someone who thrives on creating and improving relationships, expanding a product portfolio, and working across an organisation to drive impact. This role has a wide remit which covers our existing products as well as identifying new income streams.

You'll play a pivotal role in shaping and delivering a business development plan that maximises income streams, supports improvements in patient care, and strengthens our partnerships across the healthcare system. You'll support tenders and contract negotiations, fostering relationships that secure funding for key BSR initiatives whilst offering tailored customer service and account management to our partners.

You'll manage a business development administrator, who will focus on delivering contractual obligations in a timely manner. You'll coach and develop them to build confidence in account management and sales. This role requires a creative, impact-oriented leader who excels in both strategic thinking and hands-on execution.

Please note: This role may require travel, overnight stays and weekend work, for example at our conferences.
Main Responsibilities Business Development Strategy

Alongside the COO, develop and execute a business development strategy for BSR that secures financially sustainable funding streams that support our drive to improve patient care
Lead on market research, product development and product lifecycle management
Support the Senior Management Team and Heads of Department to expand and improve our product portfolios to keep partners engaged in supporting our diverse membership

Relationship building and management

Lead relationship management with sponsors, partners and collaborators to provide exceptional and consistent account management
Liaise with and support internal teams with delivery to sponsors, partners and collaborators
Enable internal sharing of insight and intelligence about trends and movements with industry partners
Foster new strategic partnerships and relationships with UK and international organisations
Open up new funding opportunities that support BSR's strategic aims and activities

Team Leadership and Development

Lead and develop the Business Development Executive
Support teams across the business to meet ambitious financial targets
With the COO and Director of Marketing, Education and Events, manage our compliance with the ABPI pharmaceutical industry code and provide regular advice/training for colleagues
Alongside the COO, provide support to colleagues on tender and contract processes

Finances and Impact

Oversee BSR income streams, working closely with the finance team to ensure efficient financial process and cash flow
Manage the sales pipeline, ensuring financial trackers are up to date
Analyse data to ensure the business development strategy is effective, ambitious and realistic
Provide regular reports to the Senior Management Team (and, on occasion, the Board of Trustees) on the status of new business and key accounts

Person Specification

Experience in business development, sales or fundraising
Experience of pipeline tracking/projection/modelling
Understanding of market research and product development
Track record in account management and achieving financial targets
Experience of best practice in tenders and contracts
Ability to analyse data to harness insight and drive engagement
Outstanding interpersonal, communication and negotiation skills
Ability to coach staff to reach their potential
Confident decision maker
Commitment to our values

Timetable

The closing date for applications is Sunday 24 August 2025
Interviews are expected to take place during the week commencing Monday 1 September 2025.

The selection process will include a first-round panel interview. Shortlisted candidates (top two) will then be invited to a second-stage interview.

Equity, Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Benefits of working at BSR: We offer a wide range of benefits, most of which start from day one of joining us. Our benefits fall into four main areas: Wellbeing, Time- based, Learning and development, and Financial. Just some of them include:

Wellbeing:

Free period products in our office
Free flu vaccinations
Mental Health First Aiders
Access to a clinical psychologist via HelloSelf
BUPA healthcare scheme- we offer a cash plan, which you can add children or partners to
Employee Assistance Programme. This is a free, confidential counselling service to all staff, as well as a general advice service provided by BUPA
WeCare offers access to a 24/7 virtual GP, as well as a mental health support service, a get fit programme and an online portal with lots of helpful resources
Our enhanced sick pay offer is:
- Up to two years' service: 4 weeks full pay and 4 weeks half pay
- After two years' service: 12 weeks full pay and 12 weeks half pay
We work in a social environment with a range of activities, both virtual and in person, run by our Social Squad. This includes an organisation-wide volunteering day.

Time-based:

We offer 30 days annual leave in addition to bank holidays
All staff can request sabbaticals at any point, which are considered on a case-by-case basis
We also offer an extra day for moving house
Bank holiday swops- you can swop a bank holiday day for another day's leave (entitlement remains 1:1 days)

Learning and development:

We will help you develop your career by supporting your personal development and encouraging internal progression. This includes recognising individuals' achievements through our internal staff awards. We offer a huge range of learning opportunities, both in-house and externally. This includes a thorough induction programme when you join us, as well as development opportunities aimed at line managers, and wellbeing-based learning sessions. And if professional membership is a required part of your role, we'll cover the cost of that.

Financial:

We offer a performance related pay incentive scheme
Income protection scheme
After 3 months, you'll be enrolled on our pensions scheme with Aegon (via Second Sight). Our current pension match is 5% employer contribution if you contribute 4% (9% contribution in total).
Our life assurance policy pays three times your basic salary
Interest free season ticket loans
Ride-to-work scheme
Interest-free loan scheme
We also provide generous enhancements within our parental and family leave policies.
- Our maternity/shared parental/adoption offer is 6 weeks at full pay, 33 weeks at half pay, followed by 13 weeks at the statutory rate.
- Our paternity leave offer is 6 weeks at full pay.

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