Instructions to applicants:

Student must be work-study eligible.
3 positions at the Eagle Pass campus
2 positions at the Del Rio campus
1 position at the Uvalde campus
9 positions at the Alpine campus

Job Title:

Enrollment Services Position (Admissions and Financial Aid)

Location:

Alpine, Del Rio, Uvalde, or Eagle Pass

Department:

Enrollment Management

Job No.:

SF9986

Posting Date:

09/02/2025

End Date:

08/31/2026

Until Filled:

Yes

Appointment Date:

09/02/2025

Salary:

$9.50 per hour up to 15-20 hours per week

Required:

Eligibility Requirements

Must be a current Sul Ross State University student enrolled at least half-time.
Must qualify for the Federal Work-Study (FWS) program as determined by the Financial Aid Office.
Must maintain satisfactory academic progress as defined by university policy.
Must be available to work 15-20 hours per week in the Enrollment Services office.
May only hold one Federal Work-Study position at a time.
Must follow Enrollment Services policies, including limited personal phone use while on duty.
Must not have any significant disciplinary actions pending or on record.

Preferred:

Preferred Experience & Skills

Previous experience in office support, customer service, or administrative roles.
Excellent interpersonal and communication skills, both written and verbal.
Proficiency with Microsoft Office applications, email platforms, and common office equipment.
Strong organizational skills with the ability to multitask and work independently.
Professional attitude and appearance.
Bilingual in English and Spanish is a plus but not required.

Staffing Reason:

Work Study

Primary Responsibilities:

Job DescriptionThe Enrollment Services Assistant supp01is both the Admissions and Financial Aid offices in providing exceptional customer service to prospective and current students, their families, and the campus community. This position requires flexibility and may also involve providing cross-departmental support during peak periods to maintain efficient operations.The Enrollment Services Student Assistant will support the daily operations of the Enrollment Services office by providing administrative support, assisting students with general inquiries, and helping ensure the smooth delivery of enrollment-related services in admissions and financial aid. This position offers students the opportunity to gain professional experience in a fast-paced, student-focused environment.
Required Responsibilities

Report to work on time, prepared, and follow the assigned schedule consistently.
Must follow FERPA guidelines and maintain confidentiality of student records and information.
Provide courteous, professional support to students, faculty and staff, and campus visitors across in-person, phone, and chat communications.
Follow all Enrollment Services policies, procedures, and operational guidelines.
Must support Enrollment Services during special projects and events, as needed.
Regularly attend assigned shifts, required trainings, and departmental meetings.

Primary Duties (Enrollment Services, Admissions & Financial Aid)

Assist with campus tours and warmly greet prospective students and visitors.
Support admissions processing by scanning, filing, and entering application documents.
Help with outreach effo1is to prospective students, including answering questions and providing general information about admissions processes.
Securely handle sensitive financial aid documents including scanning, shredding, and filing, in compliance with FERPA guidelines.
Assist with packaging and mailing financial aid materials and help with FAFSA follow-up tasks as directed.
Perform general office duties such as photocopying, data entry, organizing files, and preparing outgoing mail and packages.
Support setup, staffing, and coordination for Enrollment Services events and special projects, including occasional after-hours activities.
Maintain confidentiality and professionalism, and complete additional duties assigned by supervisors.

Learning Outcomes

Gain experience in administrative and customer service roles.
Improve communication, time management, and problem-solving skills.
Develop a greater understanding of higher education operations and student services.

Work Expectations

Demonstrate a professional and positive attitude.
Be adaptable and willing to assist with tasks in both Admissions and Financial Aid as needed.
Engage in depa1iment activities and initiatives aimed at improving student experience.

Supervision

Reports to their assigned Supervisor in Admissions and Financial Aid

Any qualifications to be considered in lieu of stated minimums require the prior approval of the Human Resources Director.
Position is Security Sensitive.Other Information:

An Equal Opportunity/Affirmative Action Employer

It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.

Notice of Availability of the Annual Security & Fire Safety Report

The Annual Security & Fire Safety Report is available online at The report contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.A paper copy of the report will be provided upon request. If you would like to receive a paper copy, you can contact the Office of Student Life, located on the Alpine Campus in the Morgan University Center, Room 211 or you can request that a copy be mailed to you by calling or emailing

About SRSU:

Our campuses span a fascinating part of Texas-Alpine, in the heart of the beautiful Big Bend area, and Del Rio, Eagle Pass and Uvalde along the vibrant, bicultural Texas/Mexico border.

What you've heard is true - there is something very special about the areas we serve in our great State, and Sul Ross State University is vital to the continued growth and progress of our students and the communities we serve.

Sul Ross State provides students with the education they need to translate their passions into a fulfilling career. This life-changing experience has a multi-generational impact, transforming the lives of our students, their families and positively impacting the communities in which they reside. We value learning and strive to provide high quality education in a welcoming, supportive environment. We take pride in the fact that we serve a diverse population including many first-generation college students as well as non-traditional students, international students, student-athletes and graduate students.

From teaching, coaching and law enforcement, to science, ranch management and the Fine Arts, SRSU offers more than 60 undergraduate and graduate degree programs. Known as the Frontier University of Texas, Sul Ross encourages each student to explore their own frontiers and to exceed their educational, personal and professional goals.

For more information about how we're strategizing for the future, I invite you to visit .

Is Background Check Required?:

Yes

Sul Ross State University

Latest Jobs

Enrollment Services Position (Admissions and Financial Aid)