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Membership Specialist

Addison Group • Contract • Washington, District of Columbia, United States • 3w ago

Job Title: Membership Specialist

Location: Washington DC (Hybrid)

Industry: Nonprofit/Membership Organization

Pay: $24-28/hr

Type: 4-6 month contract

Background Check: Required

About Our Client:

One of Addison Group's clients, a reputable nonprofit/membership organization, is seeking a Membership Specialist to provide essential support in managing member relations and ensuring smooth operations within the membership department.

Job Description:

The Membership Specialist will be responsible for administrative tasks related to member services, supporting recruitment and retention efforts, and ensuring accurate records and communications. This role requires attention to detail, strong organizational skills, and the ability to engage with members professionally.

Key Responsibilities:

Provide support in membership recruitment and retention activities
Process new memberships, renewals, and cancellations in the database
Respond to member inquiries and provide excellent customer service
Assist in organizing and promoting membership events and activities
Maintain accurate records of membership status and track relevant data
Prepare membership reports and assist with data analysis for membership growth strategies
Collaborate with other departments to ensure membership needs are met
Assist in coordinating communication efforts, such as newsletters and announcements

Qualifications:

2+ years of experience in a similar role or in nonprofit/membership organizations
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite, database management, and CRM systems
Detail-oriented and highly organized
Ability to manage multiple tasks and prioritize effectively
Experience in membership services or customer service is preferred

Perks:

Competitive pay
Opportunities for professional growth
Access to membership benefits and organization events
Flexible work environment

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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