Payments Product Coordinator

Motion Recruitment • Charlotte, North Carolina, United States • $61 - $69 / hour • 2m ago

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Payments Business Analyst in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 24 Months

Required Skills & Experience

Proven ability to facilitate meetings and create comprehensive and detailed meeting minutes.
Proficiency in PowerPoint, and inherent attention to detail. for maintaining clear and professional presentation materials.
Strong task management and organizational skills.
Excellent follow-up capabilities to ensure task owners meet deadlines.
Proficiency in reporting.
Effective communication and interpersonal skills to liaise with stakeholders at all levels.
Strong MS Office (higher than intermediate expertise in Excel, Word, and PowerPoint).

Desired Skills & Experience

Experience in project management, coordination or similar roles is beneficial.
Familiarity with tools like JIRA, Confluence, or SharePoint is a plus.

What You Will Be Doing

JIRA (Critical Responsibility)
- Understanding the Jira process as outlined for the team, including best practices, capturing key reporting and query field values
- Tracking Status in Jira for Features, Stories, Tasks an Issues using manual queries and reports
Documentation / Business Requirements Writing (Critical Responsibility)
- Participating in key requirement discussions to understand the and note down Key decision, Action Items, Key Requirements and make notes during the meeting
- Converting Meeting Notes into relevant requirement documentation working closely with Product Manager/Lead
- Taking Initiative to Follow up with specific team on Open items, using chat, or setting up specific topic calls to get them to closure
- Creating simple flowcharts based on the discussion around Ops Process or System processing requirements
Meeting Agenda Management
- Collaborate with Product Leads and Subject Matter Experts to create detailed meeting agendas to ensure all critical topics are addressed
- Facilitate agendas during calls, ensuring discussions remain on track and objectives are met
- Work ahead of meetings to collaborate with resources, ensuring they provide updates and relevant materials prior to scheduled calls
Meeting Minutes
- Accurately transcribe detailed meeting minutes, capturing key discussions, decisions, and action items with precision
- Ensure minutes are documented and distributed promptly, serving as a single source of truth for meeting outcomes
- Please note: Unfortunately transcribing from recordings is not possible
Task Follow-Up
- Actively follow up with task owners to ensure timely progress and completion of assigned tasks
- Identify and escalate blockers to appropriate stakeholders
- Reporting
- Maintain detailed PowerPoint and Excel reports on task progress, initiative status, and key milestones for both task-level and initiative-level tracking
Knowledge Base Management
- Maintain a centralized repository of questions, decisions, and recurring topics for easy reference and continuity
- Regularly update and curate the knowledge base to ensure relevance and accuracy

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