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Platform Architect (Salesforce)

Platform & Architecture • Greater London • 4d ago

Title: Platform Architect- Salesforce

Type– Permanent

Location– London – Remote/hybrid (travel to London 2x a month)

Industry– Construction/Housebuilding

Salary: £110K (+ benefits)

The role:

Our client, a leading company in the housebuilding industry, is seeking a Platform Architect with extensive Salesforce experience to work on a greenfield Salesforce deployment programme, working alongside a 3^rd party vendor who is delivering the solution.

The Platform Architect will be expected to manage the relationship with the 3^rd party vendor, as well as govern and guide them to ensure alignment with the company’s standards and vision; and to own and oversee the design to ensure successful and sustainable delivery.

The Platform Architect owns end to end accountability for the technology direction of the platform ensuring it meets the needs of the business and Digital Product teams utilising platform capabilities.

This role will be aligned to the Salesforce platform covering platform capabilities such as:

SalesCloud CRM
Experience Cloud
Marketing Cloud (Engagement & Personalisation)
Service Cloud & Field Service
Data Cloud
AppExchange integrations such as Conga (document generation)

Responsibilities:

Collaborate with the Platform/Product Owner(s) in end-to-end ownership of the platform.
Develop and own the platform architecture and associated roadmap aligned to business strategies and requirements.
Provide architectural and design assurance and governance for all platform changes
Ensure non-functional needs are specified and met by the platform throughout its lifecycle.
Guide platform engineers and developers (internal and from 3^rd party vendors) in delivery of platform features and functionality.
Ensure integrations with the platform are designed, delivered and documented to enterprise best practice.
Document and control platform technical debt
Guide on platform capabilities, products and change delivery impacts to wider technical and business stakeholders.
Ensure platform documentation is developed and maintained to a high quality.
Suggest innovative ideas and solutions (and champions ideas from others) that could be delivered on the platform

Experience:

Extensive experience within the platform technology stack (Salesforce)
Strong soft skills, able to operate effectively at Enterprise level.
Experience in greenfield Salesforce implementations.
Ability to act as a Programme Architect and support customer engagement as needed.
Familiarity with Salesforce Trailhead and certifications is essential.
Has driven change and improved ways of working
Ability to engage with stakeholders at all levels of the organisation, adjusting language and tone to the audience.
Commitment to quality, open documentation to aid team collaboration and knowledge sharing.
Can effectively lead and influence teams and team members.
Can present complex technical subject matter in a simple and understandable manner
Experience working within and promoting Product Management and Agile methodologies such as Scrum and Kanban.
Experience of modern work management and documentation tools such as Confluence, Jira, GitHub.

Qualifications:

Certified in Architecture frameworks desirable (i.e. TOGAF, Archimate)
Certifications in the platform technology (i.e. Salesforce certified)
Exposure to ITIL Framework and processes in corporate IT environment essential, certification in ITIL Framework desirable.

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