SAP Change and Training Director

Business Systems & Finance Transformation • London • 2d ago

SAP Change & Training Director (Outside IR35)

Location: London (Hybrid – 2-3 days per week onsite)

We are seeking an experienced and dynamic SAP Change & Training Director to lead the organisational change management and training workstream for our S/4HANA transformation programme. This is a critical leadership role, responsible for ensuring the successful adoption of our new SAP S/4HANA system across the organisation.

About the Role:

As the SAP Change & Training Director, you will be instrumental in shaping and executing the change management and training strategy for our ambitious S/4HANA implementation. You will work closely with programme leadership, functional teams, and business stakeholders to minimise disruption, maximise user adoption, and embed new ways of working.

Key Responsibilities:

Develop and execute a comprehensive change management strategy for the S/4HANA programme, encompassing stakeholder engagement, communication, impact assessment, and readiness planning.
Design, develop, and deliver a robust training programme for all levels of users, ensuring effective knowledge transfer and skill development for the new S/4HANA environment.
Lead and manage a team of change and training professionals, providing guidance, mentorship, and support.
Collaborate with business process owners and functional leads to understand process changes and translate them into effective change and training interventions.
Identify potential resistance points and develop mitigation strategies to drive successful adoption.
Establish and track key performance indicators (KPIs) for change and training effectiveness, reporting regularly to programme leadership.
Champion the benefits of the S/4HANA transformation and foster a positive change culture within the organisation.
Manage relationships with external vendors and partners as required for change and training initiatives.
Ensure all change and training activities are delivered on time, within budget, and to a high quality.

Skills and Experience:

Extensive experience (10+ years) in leading large-scale SAP change management and training programmes, with significant exposure to S/4HANA implementations.
Proven track record of successfully driving user adoption and delivering tangible business benefits from SAP transformations.
Deep understanding of change management methodologies (e.g., ADKAR, Prosci) and best practices.
Strong instructional design and training delivery expertise, including the use of various learning modalities.
Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
Demonstrated ability to build, lead, and motivate high-performing teams.
Strong analytical and problem-solving skills, with a results-oriented approach.
Experience working in a complex, global organisation is highly desirable.
Ability to work independently and collaboratively in a fast-paced environment.

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