Enterprise Operations Center Specialist - Junior with Security Clearance

Catapult Staffing • Permanent • Remote (Washington DC, United States) • $30 / day • 2d ago

Enterprise Operations Center Specialist - Junior Information Technology Operations Washington, DC - Fully On-Site Contract (6 months with possibility of extension) About Our Client Our client is a leading technology and engineering solutions company with decades of experience serving government and commercial markets. They specialize in providing comprehensive IT infrastructure, cybersecurity, and mission-critical support services to federal agencies and defense organizations. Operating across multiple locations nationwide, this Fortune 500 company is dedicated to solving complex challenges through innovative technology solutions and maintaining the highest standards of security and operational excellence. Their core mission focuses on supporting national security and public service through reliable, cutting-edge technology implementations. Job Description As an Enterprise Operations Center Specialist, you will play a critical role in maintaining 24/7 operations for the Department of Transportations enterprise infrastructure systems. Your day-to-day responsibilities will involve real-time monitoring of critical systems, responding to automated alerts, and serving as the first line of defense against system outages and security incidents. This position offers the opportunity to directly impact transportation safety and efficiency across the nation by ensuring seamless operation of mission-critical systems. You will work in a fast-paced environment where quick thinking and systematic problem-solving are essential. The role requires collaboration with various technical teams, vendor support groups, and department stakeholders to resolve incidents and maintain optimal system performance. This is an excellent opportunity for someone passionate about infrastructure monitoring and incident management to gain experience in a government environment while supporting vital transportation operations. Duties and Responsibilities Monitor infrastructure and systems in near real time using automated tools and perform direct system checks Respond to events and alerts from monitoring systems and external vendors like AT&T Conduct early analysis of incidents and contact points of contact for event confirmation Troubleshoot affected critical infrastructure including network devices and system interfaces Escalate incidents by contacting DOT Tier III teams and managing ITSM tickets Open and manage support tickets with external vendors and service providers Generate incident management correspondence including notifications and status reports Initiate Critical Incident Management processes and anchor Incident Response Bridge calls Document Root Cause Analysis for incidents and maintain knowledge management repositories Provide on-site troubleshooting support during off-hours including data center operations Maintain point of contact information and site documentation for remote locations Create and update Standard Operating Procedures for incident management processes Generate and distribute daily and weekly operational status reports Required Experience/Skills Minimum 2 years of experience in enterprise operations center or network operations center environment Experience monitoring and managing enterprise systems and networks using advanced monitoring tools Strong troubleshooting and problem-solving abilities for network and system issues Ability to work in a 24/7 operational environment including nights, weekends, and holidays Experience with incident management processes and escalation procedures Strong written and verbal communication skills for technical documentation and stakeholder updates Ability to work under pressure during critical incidents and system outages Experience coordinating with multiple technical teams and external vendors Current Public Trust clearance (DOJ Public Trust preferred) Nice-to-Haves Familiarity with ServiceNow ticketing system Experience with BMC Remedy Knowledge of network troubleshooting tools and techniques Experience with root cause analysis documentation Background in government or federal agency environments ITIL certification or similar incident management training Education: Bachelors degree in Computer Science, Information Technology, System Administration, or related field (or equivalent experience) Pay & Benefits Summary Competitive hourly rate of up to $30/hour (Depending on experience) 6-month contract with strong possibility of extension Work with cutting-edge monitoring and infrastructure technologies Gain valuable experience in government operations environment Professional development opportunities in incident management and enterprise operations Call-to-Action Join our team supporting critical transportation infrastructure! Enterprise Operations Network Operations Center System Monitoring Incident Management Government Contract DOT Infrastructure ServiceNow Public Trust 24/7 Operations ITIL Network Troubleshooting

Related Jobs

Telecommunications Technician 3 - Lead Technician/Supervisor with Security Clearance

VTG • Permanent • Remote (Washington DC, United States) • $40 - $50 / day • 2d ago

Fully Remote

Overview VTG is seeking Telecommunications Technician 3 - Lead Technician/Supervisor located in Washington, D.C. What will you do? Familiar with a variety of complex installations, repairs telecommunications systems and...

2d ago

Apply

Storage Administrator - Washington D.C. - Public Trust with Security Clearance

SOC/Day & Zimmermann Federal Services • Permanent • Washington DC, United States • $26.25 / day • 1d ago

Storage Administrator needed for a contract opportunity with SOC's client to work on-site in Washington, DC. Public Trust required Qualifications and Skills: Must have a minimum of 5 years of related experience providing...

1d ago

Apply

Data Scientist - Washington, DC - Public Trust with Security Clearance

SOC/Day & Zimmermann Federal Services • Permanent • Washington DC, United States • $51.43 / day • 1d ago

Data

Data Scientist - Washington, D.C. - Public Trust As a Data Scientist, you will play a pivotal role in advancing the research efforts by applying your expertise in data analytics, machine learning, and computational metho...

1d ago

Apply

Senior Oracle APEX Developer - Washington, DC - Public Trust with Security Clearance

SOC/Day & Zimmermann Federal Services • Permanent • Washington DC, United States • $55 / day • 1d ago

Developer

Senior Oracle APEX Developer - Washington, DC - Public Trust SOC is hiring a Senior Oracle APEX Developer on the ESA V program. ESA V is an IT applications and infrastructure services program supporting several customers...

1d ago

Apply

Junior Enterprise Operations Center Specialist - Washington, DC with Security Clearance

SOC/Day & Zimmermann Federal Services • Permanent • Washington DC, United States • $24.16 / day • 1d ago

Junior Enterprise Operations Center Specialist needed for a Contract opportunity with SOC's client to work onsite in Washington, DC. Contract Length: 6 months, possibility to extend and/or convert to client FTE Candidate...

1d ago

Apply

Systems Administrator- Washington, DC - Public Trust Clearance N with Security Clearance

SOC/Day & Zimmermann Federal Services • Permanent • Washington DC, United States • $39.08 / day • 1d ago

Systems Administrator needed for a Contract opportunity with SOC's client to work onsite in Washington, DC. Contract Length: 6 months, possibility to extend and/or convert to client FTE Candidates must have a current Pub...

1d ago

Apply

AI/Data Enterprise Architect - Washington, DC - Public Trust Cle with Security Clearance

SOC/Day & Zimmermann Federal Services • Permanent • Washington DC, United States • $65.37 / day • 1d ago

Architect

AI/Data Enterprise Architect needed for a Contract opportunity with SOC's client to work onsite in Washington, DC. Contract Length: 6 months, possibility to extend and/or convert to client FTE Candidates must have a curr...

1d ago

Apply

Logistics Personal Equipment Operator with Security Clearance

Leidos • Permanent • Washington DC, United States • $20 - $21 / day • 1d ago

R- Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our custome...

1d ago

Apply

Electrical Specialist with Security Clearance

Alutiiq, LLC • Permanent • Washington DC, United States • $57.50 / day • 1d ago

$57.50 Hourly The Electrical Specialist performs a wide range of electrical trade functions involving the installation, maintenance, and repair of equipment for the generation, distribution, or utilization of electrical...

1d ago

Apply

Utility Cleaner with Security Clearance

Alutiiq, LLC • Permanent • Washington DC, United States • $26.44 / day • 1d ago

$26.44 Hourly The Utility Cleaner is responsible for ensuring the cleanliness and hygiene of facilities through regular and scheduled cleaning services. This role includes waste removal, space cleaning, floor care, and m...

1d ago

Apply