Service Transition Manager - £415 outside IR35 - Hybrid - SC Cleared

SmartSourcing Ltd • Contract • Milton Keynes, Buckinghamshire, United Kingdom • 20h ago

Service Transition Manager - Hybrid Working - SC Cleared - £415 per day Outside IR35

One of our clients is looking for an experienced Service Transition Manager to join them for an initial 6 month contract. They are offering £415 per day OUTSIDE IR35.

Our client is based near Milton Keynes - commutable from Northampton, East Midlands, Bedford, Luton or Central London. They offer hybrid working, 3 days per week on site.

This role is working in a Security Cleared environment. You will need to be SC or DV cleared or eligible to undertake Clearance.

As the Service Transition Manager you will be responsible for:

Co-ordinating day-to-day Service Transition activities, making recommendations on go-live, early-life support and service acceptance.
Ensuring established Service Transition methods and procedures are utilised for efficient and prompt handling of all requests to the Service Transition team.
Managing the transition of products or services into BAU service, ensuring they meet the acceptance criteria
Ensuring that the acceptance criteria is clear and covers all aspects and requirements provided by IT operations teams.

Skills and Experience:

Background working in secure environments - government, defence, financial services, public sector, telecomms, etc.
Service Transition experience
Demonstrable record of delivering results and meeting targets.
Excellent problem solving and research skills
Understanding of corporate drivers such as the strategy, values and core behaviours
Strong relationship management skills, including influencing and negotiation skills.
Ability to take initiative, identify and respond to service transition requirements
Excellent analytical, problem solving, decision making and influencing skills
Knowledge of Project Management (desirable)
Knowledge of operating IT systems within Government environments (desirable)
Experience of working with ServiceNow ITSM tool (desirable)
Experience working on a large and complex IT estate (desirable)

If you think you would be a good fit for this role, please apply here!

SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.

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