Customer Services Advisor

CBSbutler Holdings Limited trading as CBSbutler • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • £12 - £18 / * • 3w ago

Customer Services Advisor

+6 months + the option to go permanently

+On site working in Newcastle

+ 12- 15 ph

Skills:

+Customer Services experience

+Excellent communication skills

+Experience resolving customer complaints

+Inputting information into databases

Our client has a long-established partnership with a Major UK High Street Bank, where they manage their personal lending business. They provide support to customers, calling us with enquiries and requests about their loan account.

They are looking for colleagues to join our team of Customer Service Advisors putting our customers at the heart of everything we do every day.

What are we looking for in our Customer Service Advisors?

Sociable, helpful and eager to provide excellent customer service to customers.
Able to work in a fast-paced environment, ensuring defined processes are followed.
A good eye for detail, ensuring customer records are kept up to date and are accurate
Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems
A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas.
And through all this achieve core Key Performance Indicators

If you would like to discuss this role in more detail, please send your updated CV to (url removed) and I will get in touch.

Related Jobs

Customer Service Representative

Randstad Technologies Recruitment • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • £16.50 - £22 / * • 3d ago

Customer Service Advisor 6-Month Contract Inside IR35 16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several Customer Servi...

3d ago

Apply

Customer Service Representative

Randstad Technologies • APPLICATION • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • £16.50 - £22 / * • 3d ago

Customer Service Advisor 6-Month Contract | Inside IR35 £16.50 per hour (PAYE) Location: Newcastle (On-site) - Monday to Friday A well-established and highly innovative consultancy firm is looking for several Customer Se...

3d ago

Apply

Lead Generator

Clearwater People Solutions • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • £25,000 - £30,000 / * • 1w ago

AVAILABLE NOW! Lead Generators Wanted! Our client is seeking Lead Generators to join their team on a full-time, permanent basis. The Lead Generators will be responsible for providing leads to the consultants and providin...

1w ago

Apply

Trainee Mortgage Advisor

BMC Recruitment Group • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • £26,000 - £30,000 / * • 1w ago

Job Description BMC Recruitment Group are currently recruiting for a Trainee Mortgage Advisor to join our client, an award-winning group of financial services and technology companies based in Newburn, Newcastle upon Tyn...

1w ago

Apply

AWS Cloud Architect

e-Careers Limited • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • 1w ago

Architect

Take your first steps towards a new and exciting career in Cloud Computing. e-Careers is a dynamic and forward-thinking training company that is dedicated to changing lives through innovative training solutions. The mark...

1w ago

Apply

Data Lead

Scrumconnect Limited • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • 1w ago

Data

Newcastle, United Kingdom Posted on 22/05/2025 Data Lead (Contract - 3 Months initial) Location: London, Newcastle (Hybrid) Contract Duration: 3 months initial Overview We're seeking a seasoned Data Lead to own and deliv...

1w ago

Apply

Junior Accounts Payable Clerk

Marc Daniels • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • 2w ago

A great hybrid opportunity has arisen for a Junior Accounts Payable Clerk to join a successful international growing company based in Newcastle where you will become a valued member of the finance team. This is a hybrid...

2w ago

Apply

Agile Coach

TEKsystems, Inc. • TRAFFIC • Tyne And Wear, Newcastle Upon Tyne, United Kingdom • 3w ago

Job Title: Agile Coach Job Description We are seeking an experienced Agile Coach to lead the transformation of our Reporting and BI and Chatbot teams towards a more agile approach. The Agile Coach will be responsible for...

3w ago

Apply

Associate Account Manager, Affiliate Marketing (Portuguese Speaking)

Acceleration Partners • TRAFFIC • Remote (Tyne And Wear, Newcastle Upon Tyne, United Kingdom) • 3w ago

Fully Remote

Associate Account Manager, Affiliate Marketing (Portuguese Speaking) London, United Kingdom; Manchester, United Kingdom; Newcastle upon Tyne, United Kingdom Location : UK or Germany The Associate Account Manager, Affilia...

3w ago

Apply

Account Specialist, Affiliate Marketing (Portuguese Speaking)

Acceleration Partners • TRAFFIC • Remote (Tyne And Wear, Newcastle Upon Tyne, United Kingdom) • 3w ago

Fully Remote

Account Specialist, Affiliate Marketing (Portuguese Speaking) London, United Kingdom; Manchester, United Kingdom; Newcastle upon Tyne, United Kingdom Position: Account Specialist, Affiliate Marketing (Portuguese Speaking...

3w ago

Apply