Technical Support Engineer

DISH • Permanent • South Carolina, United States • 4d ago

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being in Customer Satisfaction.

Job Duties and Responsibilities

What You'll Do:

You'll visit customers' homes, solve problems, and introduce them to smart home tech.

Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What's in it for You:

Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms

Paid Training You'll Get:

Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs

Skills, Experience and Requirements

What You'll Need:

Valid Driver's License : Clean record required
Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability :
- Climb ladders (up to 40 ft)
- Lift up to 70 lbs
- Must meet and maintain 335 lb weight limit
Customer Focus : Build trust and create a great experience
Problem-Solving : Tackle a variety of challenges on the spot
Determination : Work in tight spaces and all kinds of weather
Adaptability : Handle changes and unexpected tasks with ease

Salary Ranges

Compensation: $21.25/Hour
Benefits

From versatile health perks to new career opportunities, check out our benefits on our careers website .

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

This will be posted for a minimum of 3 days or until the position is filled.

Related Jobs

Technical Support Engineer

DISH • Permanent • South Carolina, United States • 4d ago

Engineer

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and prod...

4d ago

Apply

Lead .Net Full Stack Engineer (.Net, C#, AZURE)

City National Bank • Permanent • South Carolina, United States • $53.56 - $91.22 / * • 1w ago

Engineer

LEAD FULL STACK ENGINEER WHAT IS THE OPPORTUNITY? The Lead Full Stack Engineer is a working lead that provides functional guidance and may coordinate the daily activities of individual contributors or working teams. The...

1w ago

Apply

Financial Representative Trainee (Sales) - Columbia, SC

Mutual of Omaha • Permanent • South Carolina, United States • 21h ago

Financial Representative Trainee (Sales) - Columbia, SC Location: South Carolina Work Type: Full Time Regular Job No: 503740 Categories: Sales, Early Career Programs, Financial Representative Trainee Application Closes:...

21h ago

Apply

Financial Rep Upcoming Grad - Starting at $16/hr

Mutual of Omaha • Permanent • South Carolina, United States • 21h ago

21h ago

Apply

Financial Representative Trainee - Starting at $16/hr

Mutual of Omaha • Permanent • South Carolina, United States • 21h ago

21h ago

Apply

Financial Professional Trainee - Benefits + 401K

Mutual of Omaha • Permanent • South Carolina, United States • 21h ago

21h ago

Apply

Lead IT Risk & Control

City National Bank • Permanent • South Carolina, United States • $53.56 - $91.22 / * • 1d ago

LEAD IT RISK & CONTROL WHAT IS THE OPPORTUNITY? "The Lead IT Risk Controls Analyst is a subject-area specialist with specialized training, methods and analytic techniques to create recommendations and directions for...

1d ago

Apply

Cleared Security Technician with Security Clearance

ANISTAR Technologies • Permanent • South Carolina, United States • $20 - $35 / * • 1d ago

Job Title: Cleared Security Technician Location: Nationwide Travel Pay: $20 - $35 Active Secret Clearance Required Job Responsibilities: Install and maintain electronic security systems Participate in review of design do...

1d ago

Apply

Electronics Technician with Security Clearance

ANISTAR Technologies • Permanent • South Carolina, United States • $20 - $35 / * • 1d ago

Job Title: Electronics Technician Location: Charleston, SC Clearance Required: Active DoD Secret Clearance Pay: $20-$35/hour pending experience Position Overview: We are seeking a skilled Electronics Technician to join o...

1d ago

Apply

Avionic Technician with Security Clearance

Indotronix International Corp • Permanent • South Carolina, United States • $34 - $38 / * • 2d ago

Avionic Technician Greenville South Carolina 29607 Pay Rate:$34.00 - $38.00 Hourly OT40 4/10-1st Shift Job Description: F-16 Hangar Production Avionics Installer- Heavy Wire. harness, and cable routing! Performs a variet...

2d ago

Apply