Title: Customer Service I
Location: Orlando, Florida
Duration: 4 Months | 100% Onsite
Position Overview:
We are seeking a motivated and detail oriented Inside Sales Support Representative to provide support to the Inside Sales Team. This is a non-call center office-based customer service role, where the candidate will assist in maintaining high levels of customer satisfaction and operational efficiency.
The position does not involve sales calls but will require consistent use of phones for follow-ups on incomplete documentation and to support inbound clinic inquiries.
Responsibilities:
- Make outbound follow-up calls to obtain missing or incomplete customer/client documentation.
- Respond to inbound clinic inquiries via phone; utilize fax and email as needed.
- Provide general administrative and communication support to the Inside Sales team.
- Promote the use of digital tools and platforms.
- Manage time effectively and adhere to assigned work schedules.
- Ensure compliance with privacy, security, and regulatory standards, including HIPAA.
Qualifications:
- Associate’s or Bachelor’s degree required.
- Excellent verbal and written communication skills.
- Strong attention to detail and ability to learn quickly.
- Proficient in Microsoft Office and smart devices.
- Skilled in navigating multiple platforms and websites.
- Flexible and able to adapt to shifting priorities in a fast-paced environment.
Consultants Eligible Benefits Upon Waiting Period:
• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
