Relationship Banker

Availa Bank • Permanent • Iowa, United States • 4d ago

Availa Bank

Description:

EEO Employer

Availa Bank believes our people make a difference and we recognize that individual differences and experiences strengthen our teams. Each member of our team is empowered to inspire and enable our clients and the communities we serve to achieve financial success. Click the Apply link to find out more.

This is not a remote position.

UNIVERSAL BANKER III (BANK TELLER III) POSITION SUMMARY

This position is responsible for assisting with a customer's financial transactions in an efficient and friendly manner, providing the highest level of customer service. In addition, this position will assist with financial counseling, including opening and servicing of consumer accounts.

BENEFITS

Availa Bank offers a rich selection of benefits you can personalize to support you and your family's needs. Benefits may include:

Medical, Dental & Vision Plans
Option for Health Savings Account (HSA)
Life Insurance (Company paid for employee)
401K and Employee Stock Ownership Plan (ESOP)
Company Paid Short & Long Term Disability Insurance
Flexible Spending Account (FSA) & Dependent Care
Eligibility for Tuition Assistance and Discounts
Employee Assistance Program (EAP)

UNIVERSAL BANKER III (BANK TELLER III) ESSENTIAL DUTIES AND ACCOUNTABILITIES

Build and maintain strong relationships with customers to understand their financial needs and objectives
Provide expert advice on a variety of banking products, including complex accounts, personal accounts, business accounts, and consumer loans
Identify opportunities to deepen customer relationships and proactively promote bank products and services to meet the customer's financial goals
Identify business opportunities and drive customer acquisition through networking and referrals
Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
Monitor market trends and competitor activities to inform business strategies
Ensure compliance with all regulatory requirements and company policies
Handle financial transactions efficiently and effectively with all customers (including, but not limited to, deposits, withdrawals, advances, loan payments and merchant transactions)
Maintain a balanced cash drawer
Assist with all branch operational tasks and duties as needed

Requirements:

UNIVERSAL BANKER III (BANK TELLER III) ROLE QUALIFICATIONS:

Education

High school diploma or equivalent required

Experience

Accounting or banking experience encouraged

Other Skills and Abilities

Strong math skills; add, subtract, multiply and divide in all units of measure
Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, understand procedures, and speak clearly to customers and employees
Must be able to multi-task in a busy environment
Understands computer and other equipment capabilities and limitations
Exceptional organizational and time management skills
Maintain a complete understanding of regulatory and compliance policies and procedures
Must be able to work flexible hours and shifts
Travel to/from and work in multiple locations

PM21

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