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Collections Specialist

Addison Group • Contract • West Hartford, Connecticut, United States • 2m ago

Job Title: Collections Specialist

Location: West Hartford, CT

Job Type: Contract-to-Hire (CTH)

Pay Range: $24 – $25/hour (negotiable depending on candidate’s expectations)

Start Date: ASAP

Job Summary:

We are seeking a Collections Specialist to join a collaborative and mission-driven healthcare team focused on women’s health. This role involves direct follow-up with both patients and insurance companies regarding outstanding claims, ranging from self-pay balances to denials. While primarily focused on collections, this position may occasionally involve light administrative tasks such as reception or scheduling. Rare travel to nearby sites may be requested, but this is infrequent.

Key Responsibilities:

Contact patients and insurance companies to resolve outstanding balances
Follow up on unpaid claims, denials, and appeals
Assist with identifying billing discrepancies and working toward resolution
Occasionally support administrative tasks such as scheduling or front desk reception
Maintain detailed documentation of collection activity
Ensure compliance with HIPAA regulations at all times
Perform other related duties as needed

Required Skills & Qualifications:

Surgical Billing experience
Strong understanding of EOBs (Explanation of Benefits)
Hands-on experience with denials and appeals
Ability to multitask and adapt to different roles when necessary
High attention to detail and excellent communication skills

Work Environment & Culture:

Purpose-driven organization supporting women’s health in an OBGYN setting
Flexible work culture that respects work/life balance—especially supportive of childcare needs
Operates under a national umbrella but maintains a local, non-corporate team feel
Collaborative, tight-knit environment where individual contributions are valued

Why Join Us?

Join a passionate team that’s dedicated to improving the lives of women
Enjoy flexible scheduling and leadership that understands life outside of work
Work in a setting where your voice matters—no corporate red tape
Opportunity for career growth within a respected healthcare organization
Benefit Information: Vision, Dental, Medical, 401(k)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

IND 004-008

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