Microsoft Dynamic 365 Developer

Pontoon • TRAFFIC • West Midlands, Shirley, United Kingdom • 1w ago

Job Title: Dynamics 365 Developer

Location: Solihull (Hybrid - 2/3 days in office per week)
Contract Length: 6 Months
Day Rate: competitive Via Umbrella
Clearance: BPSS required, or willingness to undergo the clearance process.

About Client:

A leading global provider of essential public services, supporting government and healthcare operations through innovation, efficiency, and frontline delivery.

Overview:

We're looking for a skilled Dynamics 365 Developer to join a key project with a leading public sector client. You'll play a vital role in designing and building a contact centre solution using Microsoft Dynamics 365, including Omnichannel and Co-Pilot Studio.

This is a great opportunity for a developer with strong experience across Dynamics 365, Power Platform, and Azure, looking to contribute to a high-impact transformation programme.

Key Responsibilities:

Design, develop, and implement custom solutions within Dynamics 365 and Power Platform
Integrate Dynamics 365 with other systems to ensure smooth data flow and automation
Customise and configure applications to meet evolving business needs
Support and troubleshoot existing systems aligned with ITIL service management
Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives)
Clearly communicate technical concepts to both technical and non-technical stakeholders

Required Skills & Experience:

Strong experience with Dynamics 365 (Customer Service, Sales, Marketing)
Proficient in Power Platform (Power Apps, Power Automate, Power Pages)
Solid background in C# .NET, JavaScript, HTML, SQL
Experience managing large-scale Dataverse instances
Familiarity with Azure Services and DevOps practices
Expertise in tools such as XRM Toolbox

Desirable:

Experience with Omnichannel for Customer Service
Familiarity with Microsoft Field Service & IoT
Background in data migration into Dataverse

Soft Skills:

Strong communication and interpersonal abilities
Detail-oriented with a collaborative mindset
Able to work independently and within cross-functional Agile teams

Interested?
Apply now and be part of a dynamic team delivering real impact through innovative Microsoft technologies.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Thank you for your interest in this opportunity. We receive a high volume of applications, and while we carefully review each one, only shortlisted candidates will be contacted by a recruiter. Every application is truly valued, and we appreciate the time you've taken to apply

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