Contract IT Support (1st Line)

Spectrum IT Recruitment • TRAFFIC • Hampshire, Colden Common, United Kingdom • £18 - £22 / * • 3d ago

Spectrum IT are working with a local Winchester client to hire a contract 1st Line IT Support Technician to join their team on a short-term 3 month contract. This is an INSIDE IR35 role with engagement via Umbrella Company Only. The role is focused on supporting a hardware refresh project, replacing legacy Windows 10 devices with Windows 11 across the estate. Working hours: Monday to Friday, 8:00am - 4:00pm

This is a practical, on-the-ground support role and would suit someone who's confident with device imaging, deployments, and general IT administration. Interviews will be informal - Candidates for this role will be local to the Southampton, Winchester and surrounding areas and be able to attend site 5 days per week.

Key Responsibilities:

Support the rollout of Windows 11 devices across the business
Unbox, image/configure, and ship laptops and desktops to end users
Maintain communication with users regarding delivery and handover
Track and manage activity using Excel logs and Service Request tickets
Assist with general 1st line IT support tasks as required
Accurately update and close tickets using the internal ServiceDesk tool

Essential Skills & Experience:

Experience with device deployment and provisioning at scale
Familiarity with Intune and/or Datto RMM (desirable)
Comfortable imaging, building, and setting up laptops and desktops
Previous use of ServiceDesk tools to manage and track tickets
Competent in using Excel and basic IT admin tools
Strong communication and organisational skills
A team player with a flexible, can-do attitude

Additional Information:
This is a fully onsite role based in the Winchester area
Immediate availability is preferred due to project timelines
Interview process will be a one stage technical call/chat

For more information, please apply with an updated CV. Suitable candidates for this role will be immediately available and within a commutable distance of the Winchester office as this is an onsite role.

Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

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