Applications Engineer

Addison Group • Contract • Washington, District of Columbia, United States • 1w ago

Job Title: Applications Engineer

Location: Remote

Contract Rate: $55-65hr

Position Overview: The Applications Engineer provides Tier 2 and Tier 3 technical support across a wide range of IT systems including hardware, software, networking, server infrastructure, and A/V or broadcast environments. This role is responsible for managing enterprise platforms such as Active Directory, Azure/Entra ID, Exchange, and SharePoint, as well as endpoint management tools like Intune and JAMF. Responsibilities also include account administration, live event support, network and server troubleshooting, patch deployment, documentation, and coordination with Tier 1 and Tier 2 staff.

Key Responsibilities:

Provide Tier 2/3 technical support for end-users, focusing on advanced troubleshooting across hardware, software, network, and A/V systems.
Administer and troubleshoot systems such as Active Directory, Azure/Entra ID, Exchange, SharePoint, and print servers, particularly in relation to account management and policies.
Manage and support endpoints using Microsoft Intune, Auto Pilot, and JAMF Pro.
Deploy and install patches, service packs, and bug fixes across end-user machines and servers using a patch management tool.
Troubleshoot issues related to Windows Servers, printer management, and financial systems.
Perform advanced network diagnostics involving switches, wireless access points, and port configurations.
Provide on-site support for live events and ensure continuity of technical operations.
Maintain accurate records in a ticketing management system.
Collaborate with Tier 1 and Tier 2 support staff to resolve technical issues and recommend long-term solutions.
Develop and maintain standard operating procedures and knowledge base documentation.
Perform other duties as assigned.

Minimum Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
5+ years of experience in desktop support, systems engineering, or a similar technical support role.
Relevant certifications such as Microsoft Azure Certified Associate or Microsoft 365 Certified Associate.
Proficiency in Microsoft Azure, Active Directory, Windows Server, Office 365, Exchange, SharePoint, Intune, and JAMF.
Solid understanding of operating systems (Windows and macOS), software, networking, and peripheral equipment.
Experience troubleshooting and supporting complex IT environments both remotely and on-site.
Excellent written, verbal, and interpersonal communication skills.
Strong analytical and critical thinking capabilities.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to support events during evenings, weekends, or holidays as needed.

Benefits:

Dental, Vision, Medical, 401(k)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Related Jobs

Network Engineer with Security Clearance

Indotronix International Corp • Permanent • Washington DC, United States • $67 / * • 2d ago

Engineer

Job Title: Network Engineer Location: 450 5th St, NW, Washington, DC 20530 Duration: 6 months PR: $67.00/hr on W2 Description: Security Clearance Required: PUBLIC TRUST - cannot begin assignment until granted looking for...

2d ago

Apply

Systems Engineer II- Remote Local

Motion Recruitment • Arlington, Virginia, United States • $60 - $65 / hour • 4d ago

Engineer

Systems Engineer II (Windows) This company is seeking a skilled Systems Engineer with deep expertise in Microsoft Exchange and related infrastructure. This role is responsible for administering and supporting large-scale...

4d ago

Apply

Network Engineer with Security Clearance

OMW Consulting • Permanent • Washington DC, United States • $110 - $115 / * • 1w ago

Engineer

Senior Network Engineer Location: Virginia / Washington, DC (Primarily Remote, 1 Day On-Site Per Week) Clearance: Active Secret Clearance Required Pay: $110-$115 per hour - 1880 hours per year My client is seeking a high...

1w ago

Apply

Network Security Engineer

Motion Recruitment • Washington, District Of Columbia, United States • $60 - $75 / hour • 2w ago

Engineer

A North American third-party logistics (3PL) firm is seeking to hire a Network Security Engineer to join their team in the Washington, DC area. With an expansive fleet of trucking, marine, and rail transportation assets,...

2w ago

Apply

Sr. QA Engineer

Addison Group • Contract • Washington, District of Columbia, United States • 1m ago

Engineer

Title - SR. QA Engineer Location - Washington DC, Onsite 5 days a week Pay: 40-50/hr Senior QA Engineer Location: Washington, DC (on-site) About Us We’re building a next-generation data platform on Google Cloud Platform...

1m ago

Apply

Technical Expert / Solutions Architect with Security Clearance

TEKsystems c/o Allegis Group • Permanent • Washington DC, United States • $80 - $90 / * • 1d ago

Architect

Role: Technical Expert/Solution Architect/Technology Leader Clearance Level: TS/SCI Overview: Our client is seeking a Technical Expert/Technology Leader to join their team in support of the FBI. The mission is to provide...

1d ago

Apply

IT - Internal Audit - Associate

Fannie Mae • Permanent • Washington DC, United States • $37.02 - $45.67 / * • 1d ago

At Fannie Mae, the inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of a...

1d ago

Apply

ISSO with Security Clearance

MicroSys LLC • Permanent • Washington DC, United States • $125,000 - $145,000 / * • 2d ago

INFORMATION SYSTEMS SECURITY OFFICER (ISSO) Job Description SECURITY CLEARANCE: Active Top Secret with ability to obtain TS/SCI/CI Poly. LOCATION: Washington, D.C. (on-site) The primary location for performance of this t...

2d ago

Apply

Staff Accountant

Addison Group • Contract • Washington, District of Columbia, United States • 3d ago

Role: Staff Accountant (Temporary) Location: Washington D.C Office Schedule: 3 days a week Pay: $35 - $40/hour Hiring Type: Contract (potential to convert) This position may be eligible for vision, dental, medical, 4...

3d ago

Apply

Oracle DBA / Sys Admin with Security Clearance

Mindbank Consulting Group • Permanent • Washington DC, United States • $120,000 - $135,000 / * • 3d ago

This is hybrid to Washington, DC, but it will be relatively infrequent you will need to be onsite. Active Secret required. This is a two-month contract. Salary $120K - $135K. The qualified candidate will apply Defense In...

3d ago

Apply