IT Support

Hays Technology • TRAFFIC • Somerset, Bath, United Kingdom • £140 / * • 2w ago

Hays are now looking for an IT Support for one of our local clients:

140 per day (Inside IR35)
Office-Based
Location is Bath

As a 1st Line IT Support Technician, you will be the first point of contact for users experiencing technical issues. You'll provide prompt and effective support for hardware, software, and network-related problems, ensuring minimal disruption to business operations.
Key Responsibilities

Diagnose and resolve basic technical issues (e.g. login problems, printer errors, software glitches)
Log and track support tickets, ensuring timely resolution or escalation
Set up and configure desktops, laptops, and mobile devices
Assist with password resets, account unlocks, and user access setup
Provide support for Microsoft Office 365, Windows OS, and common applications
Maintain accurate documentation of issues and solutions
Escalate complex problems to 2nd or 3rd line support teams

Skills & Qualifications

Strong communication and interpersonal skills
Basic understanding of Windows, macOS, and networking fundamentals
Ability to troubleshoot hardware and software issues
Organised, proactive, and able to prioritise tasks
Previous experience in IT support or customer service (1-2 years preferred)
Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send one

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Related Jobs

Head of Communications and Engagement Transformation

Osborne Richardson • TRAFFIC • Somerset, Bath, United Kingdom • 22h ago

One of our Local Authority clients based Somerset is looking to recruit a Head of Communications and Engagement Transformation to join them for a contract role and ensure it has an excellent reputation in the local commu...

22h ago

Apply

NetSuite Developer

Endeavour Recruitment Solutions • TRAFFIC • Somerset, Bath, United Kingdom • 22h ago

Developer

Job Summary NetSuite Developer Country: United Kingdom Location: Bath Sector: Software Developer Daily Rate: GBP £450 per day Job Type: Contract An excellent contract opportunity to join a global multi-platform media com...

22h ago

Apply

Operations Editor, VPN - 6 months FTC

gamigo AG • TRAFFIC • Somerset, Bath, United Kingdom • 22h ago

Tom's Guide and TechRadar exist for one simple, singular purpose: to help our readers buy, enjoy and enhance the tech they love. They're two of the biggest tech sites in the world, and we're on the lookout for someone to...

22h ago

Apply

Interim Financial Accoutant

Morgan McKinley (South West) • TRAFFIC • Somerset, Bath, United Kingdom • £200 - £250 / * • 1w ago

Interim Financial Accountant - Balance Sheet Recs Project Location: Bath (3 days in the office) Rate: 200- 250 per day Duration: 2-3 months We're working with a client in Bath who needs an experienced Interim Financial A...

1w ago

Apply