My Client a large global financial services brand is looking for an experienced Compensation and Benefits Analyst on a initial 6 month contract. The role is Inside IR35 and Hybrid (3 days onsite).
This is an exciting opportunity to work in the UK Benefits operational environment. This role is UK benefits specific. The role will require the incumbent to evaluate solutions/options to recommend and implement solutions for operational problems. Where the solution impacts the employee experience/benefit design the role will need to work with the UK team to ensure the solution is in line with the strategy and benefit policy. When operational issues arise, this role will be responsible for analysing the route cause, developing a solution and where necessary co-ordinating the resolution with internal and external stakeholders.
The incumbent must be able to work independently and manage multiple priorities whilst demonstrating a professional demeaner. Flexibility and adaptability are critical attributes.
Key Responsibilities:
- Project management: Responsible for the operational implementation of new benefits and changes to existing programs per the UK integrated benefits strategy. This may involve internal and external stakeholders, regulatory understanding, new process, and procedure development coupled with challenging time scales.
- Process improvement: Partner with benefits vendors and internal stakeholders to ensure the efficient use of employee-facing benefits platforms to provide an excellent end-to-end employee experience from benefits enrolment to delivery. Develop an understanding of data flows through systems (internal and external) to identify and implement process improvements.
- Business as usual administration: Update and maintain online benefit content for accuracy, relevance and compliance. Monitor internal benefit inboxes and respond to queries, escalations and complaints. Trouble-shoot and as necessary consult with others regarding how benefits are processed, or issues resolved. Using working knowledge of UK Benefits landscape, industry regulations, restrictions, and laws, to ensure all processes and service methods adhere to appropriate regulations
- Vendor Management: Partner with various teams to facilitate a successful governance review of our UK Benefits vendors.
Required Skills & Knowledge
- Experience in UK C&B environment is an advantage
- Knowledge of UK Pension industry regulations, restrictions, and laws.
- Intermediate Excel skills, such as using Vlookup and pivot tables are essential for data reconciliation and validation tasks
- Act as an initial point of contact for all initial benefits issues & escalations
- Coordinate complex projects with multiple stakeholders, including the group's flexible benefits and annual Share Purchase Plan offerings
- Act as a technical validator for all benefits invoices prior to payment
- Strong communication skills, ideally with experience of rolling out mass communications for reward initiatives and projects
- Confident and comfortable making recommendations and challenging senior members of the team
- Innovative and creative thinker, with excellent problem-solving skills. Ability to resolve problems with complex processes and provide solutions and timely resolution
- Project management skills with experience of delivering complex technology driven projects with multiple internal and external stakeholders
- Adaptability, when projects/initiatives need to deviate from original plans or shift directions based on changing needs and priorities
- Strong ability to build & leverage internal & external relationships in a cross functional environment
- Strong experience with vendors management: Governance, onboarding/off boarding, relationship
- A desire to have fun and deliver in a fast paced and high performing team
