Our client, a diversified financial services company providing banking and investing services, is seeking a Banking Ops Specialist for a 3+ month contract role located in Islandia, NY. This role is hybrid.
The Banking Ops Specialist supports routine day-to-day operations of consumer and commercial banking. Under moderate supervision, this job performs administrative/transactional banking tasks such as assisting with service transactions, supporting multi-channel inbound referrals, verifying daily proofs and processing payments that sometimes require interpretation or deviation from standard procedures.
Key Responsibilities and Duties:
- Answers service calls and responds to customer questions to ensure customer gets the information they require.
- Drafts daily proofs and reconciliations that are compliant with corporate accounting and control policies.
- Processes payments, tickets and online entries and ensures that all information is accurate.
- Researches routine customer, branch or bank inquiries and escalates issues as necessary.
- Considers multiple resources and records when investigating customer inquiries.
- Enters transactions into CRT/PC and balances general ledger accounts.
- Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
TOP REQUIRED SKILLS:
- Excellent Interpersonal and Communication skills through email and phone.
- Knowledge of Due Diligence involving CIP and KYC and OFAC. Understanding of banking procedures and compliance regulations
- Prior Banking experience
- Knowledge of the D1 Application Management system.
- Knowledge of CIP requirements including review of Lexis Nexis.
- Identification of fraudulent applications.
Preferences:
- Problem-solving abilities and strong attention to detail.
- Effective Time Management Skills
- Proficiencies in Microsoft Office Suite and Banking Software applications
Pay rate- $20.00/ hour
