Service Desk Analyst

Cooper Lomaz Recruitment Ltd • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • £19.87 / * • 1d ago

Job Title: Service Desk Analyst
Location: Peterborough (Hybrid - office based for initial training)
Contract: 6-month contract (likely to extend)
Rate: £19.87 per hour (Umbrella) - paid weekly
Hours: 37.5 hours per week
Shifts: Late evening / night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota)
Start: ASAP

Are you an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally.

What You'll Be Doing:

Providing 1st and 2nd line technical support to internal users across various regions
Handling and resolving a wide range of IT issues through the service desk platform
Building, imaging, and deploying desktops as part of project rollouts
Ensuring timely and professional responses to incidents and requests
Supporting both Windows and Google Workspace environments
Following established procedures and escalating issues when needed

What We're Looking For:

Previous experience in a 1st line support or IT service desk environment
Strong knowledge of Windows OS and Google Workspace
Confident communicator with excellent customer service skills
Comfortable working late evening and night shifts, including weekends on a rotation
Experience with hardware builds or desktop support is desirable

This is an excellent opportunity for a motivated Service Desk Analyst who is looking to work with a supportive team in a role that offers both challenge and growth.

Apply now to secure your interview and start date.

Related Jobs

Principal Designer

Brandon James Ltd • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • 4h ago

A well-established national construction consultancy is seeking a Principal Designer to join their established, experienced CDM/PD team. With over 250 employees nationally and around 80 technical professionals, the pract...

4h ago

Apply

Patch Engineer

TXP • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • £300 - £400 / * • 1d ago

Engineer

Patch Engineer Shift Pattern: 4-on-4-off, rotating days and nights Location: Hybrid (2 days in Cambridgeshire per week) Length: 6 Months Start Date: 1st september 2025 (TBC) Rate: 300- 400 p/d Inside IR35 We're hiring 2...

1d ago

Apply

Infrastructure Engineer

Intec Select Ltd • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • £200 - £250 / * • 1d ago

Engineer

Infrastructure Engineer / Peterborough / 250 p/d Inside IR35 Overview: I am currently working with a leading organisation seeking an experienced Infrastructure Engineer to join their Workspace & Infrastructure team....

1d ago

Apply

Project Portfolio Manager

P3M Recruitment • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • 1d ago

Project Manager

Job Title: Project Portfolio Manager Location: Hybrid (Peterborough area) Contract: Inside IR35 Hours/Duration: Full time, 5 days per week The Role of Project Portfolio Manager Our innovative and inspiring client is look...

1d ago

Apply

Principal Designer

Brandon James • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • £45,000 - £55,000 / * • 1d ago

1d ago

Apply

Infrastructure Engineer

IntecSelect • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • 3d ago

Engineer

Infrastructure Engineer / Peterborough / £250 p/d Inside IR35 Overview: I am currently working with a leading organisation seeking an experienced Infrastructure Engineer to join their Workspace & Infrastructure team....

3d ago

Apply

Service Desk Analyst Lithuanian Speaker

INTEC SELECT LIMITED • TRAFFIC • Cambridgeshire, Peterborough, United Kingdom • £17 - £19 / * • 5d ago

Service Desk Analyst (Lithuanian speaking) - IT Consultancy - £17-19 per hour Inside IR35 - Fully Onsite A previous technical background is NOT essential to apply for this role. Strong customer / call handling experience...

5d ago

Apply

Service Desk Analyst (Lithuanian Speaker)

IntecSelect • APPLICATION • Cambridgeshire, Peterborough, United Kingdom • £17 - £19 / * • 5d ago

5d ago

Apply

Service Desk Analyst (Spanish Speaker)

IntecSelect • APPLICATION • Cambridgeshire, Peterborough, United Kingdom • £17 - £19 / * • 5d ago

Service Desk Analyst (Spanish speaking) - IT Consultancy - £16-18 per hour Inside IR35 - Fully Onsite A previous technical background is NOT essential to apply for this role. Strong customer/call handling experience is r...

5d ago

Apply