Technician 3

Hays Specialist Recruitment Limited • TRAFFIC • Cornwall, Helston, United Kingdom • 6h ago

About the roleAs an IT Support technician with expertise in IT domain you will collaborate with our client's IT Support team. You will be responsible for supporting the secure migration and refresh of laptops, ensuring accurate handover, tracking, and reporting throughout the project lifecycle.Tell me more, tell me more Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.Shifts:Monday to Friday (37.5 hours) - 9:00 am - 5:30 pmNote: Active SC (Security Clearance) - mandatory for this roleRoles and Responsibilities:Key Responsibilities:

Assist with the setup and daily operation of the onsite Refresh Clinic
Transport devices between onsite storage and the Refresh Clinic as instructed
Log into systems using contractor-provided devices under supervision
Refresh laptops and manage device handovers according to the migration schedule
Collect existing devices from users and distribute new ones following project protocols
Ensure accurate device counts and update the contractor's workflow management system at each step
Promptly report any issues to the Contractor Engineer and Site Manager
Escalate unresolved issues to the onsite Post Migration Support Engineer
Conduct daily manual stock checks and report findings
Package returned devices correctly and label them for disposal or refurbishment per Designation Rules
Secure all devices and equipment in the onsite storage location at the end of each day

Other stuff we're potentially looking for:

Active SC (Security Clearance) - mandatory for this role
Experience in IT hardware handling or migration support preferred
Strong attention to detail and ability to follow structured processes
Good communication skills and ability to work under supervision
Physically able to move and handle IT equipment safely.

What's in it for you? - Our client loves to reward their people for doing a great job.

This is a 6 weeks contract.
An hourly rate, in-scope IR35, of £ 19.38(PAYE) OR £25.15 (via a Hays Approved Umbrella Company).

Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you!

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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