Salesforce Administrator

Robert Half • APPLICATION • London, Not Specified, United Kingdom • 2h ago

Robert Half Technology are assisting a global market leading AI powered tech company to recruit a Salesforce Administrator on a contract basis - hybrid working - London based. Outside IR35

Join a growing Data & Revenue Operations (D&R) Team. This role is an opportunity to deliver high-impact improvements to our Salesforce platform while driving integrations with a modern GTM technology stack.

You'll work closely with the Sales, Service, and Operations teams to deliver both quick wins and strategic improvements within Salesforce. This is a hands-on role for someone who can get up to speed quickly, spot opportunities for improvement, and deliver tangible impact over 3-6 months.

Role

1. Improving Salesforce (Sales & Service Clouds)

Sales Cloud:

The Salesforce Administrator will review and improve Sales task and activity logging/tracking.
Implement Einstein Activity Capture.
Optimise Account, Opportunity, and Contact creation processes (layouts, automation, end-user journey).
Automate Opportunity creation when specific conditions are met.
Enhance Salesforce setup to support B2C2B (previously B2B-only).

Service Cloud:

Implement Einstein Case Classification.
Configure Einstein Article Recommendations.
Support longer-term roadmap towards Agentforce for Service (target: end of year).

2. Integrating & Maintaining Non-SF Systems

6sense - predictive modelling and ABM integration.
6sense Conversational Email setup.
Implement and integrate Sales Engagement platform (likely Gong Engage).
Planhat (CSP platform) - integration and configuration.
HubSpot - ensure smooth bi-directional sync with Salesforce Sales Cloud.

Profile

Proven experience as a Salesforce Administrator
Strong knowledge of Sales Cloud and Service Cloud functionality, automation, and configuration.
Hands-on experience with Einstein features (Activity Capture, Case Classification, Recommendations).
Track record of integrating Salesforce with third-party systems (ideally 6sense, HubSpot, or CSP tools).
Ability to get up to speed quickly and deliver in a fast-paced environment.
Strong problem-solving skills and a collaborative working style.

Company

Global market leading AI powered tech organisation
Hybrid working - London based
Initial 3-6 month contract
Outside IR35

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

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