Events & Groups Manager

Apex Hotels • TRAFFIC • Edinburgh, Not Specified, United Kingdom • 1d ago

Why Join Apex Hotels ?

You will receive a warm welcome into the Apex family on joining us as our Events and Groups Manager i n Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels.

Role Overview:

Apex Hotels are seeking a dynamic and experienced Events & Groups Manager to lead and inspire a regional team of event planners across our Scottish hotels. This pivotal role is responsible for driving event sales performance, ensuring operational excellence, and delivering exceptional client experiences across all conference and event spaces.

Main Responsibilities:

- Leadership & Team Management
  - Responsible for delivery of both personal and team KPI's
  - Lead, coach, and develop a team of on-site conference and events planners across multiple hotel locations.
  - Foster a high-performance culture focused on collaboration, accountability, and continuous improvement.
  - Conduct site visits and team meetings to ensure alignment and motivation.
  - Staff motivation, retention, role training and associated team recruitment
- Sales & Revenue Management
  - Drive conference and event revenue across the region, working closely with Head of Groups, Conference & Events, proactive sales teams and revenue managers.
  - Analyse and pre-emption of GC&E revenue risk and gaps, working with Head of GC&E Scotland to develop and implement strategies to address revenue gaps
  - Ensuring the team deliver performance metrics, conversion rates, and pipeline activity to identify growth opportunities.
  - Input to and support the development and execution of regional sales strategies and promotional campaigns.
- Client Relationship Management
  - Act as a senior point of contact for key clients and high-value events, ensuring exceptional service delivery.
  - Oversee the end-to-end planning and execution of complex and/or multi-site events.
  - Ensure consistent service standards and client satisfaction across all properties.
- Operational Excellence
  - Ensure team follow event planning processes and documentation across the region.
  - Ensure compliance with brand standards, health & safety, and legal requirements.
  - Collaborate with key stake holders including hotel operational teams to ensure seamless event delivery.
- Reporting
  - Provide regular performance reports and insights to senior leadership.
Skills & Experience Required:
- Proven experience in a senior conference and events role within the hospitality industry, ideally across multiple sites and/or large teams.
- Strong leadership and team development skills.
- Commercially astute with a track record of achieving revenue targets.

About you:

As the ideal candidate, you may be currently managing a busy Event and or Groups team within either hotels, conference centre or agency, with excellent leadership and management skills along with tenacious drive, passion and initiative to lead our recently formed Event and Groups team.

You will use your expertise and experience to grow the business profitability by managing, leading and developing the team.

Meticulous attention to detail with the ability to meet tight deadlines. You will have excellent time management, organisational and communication skills. Persuasive and inspiring to your team, you will also have a passion for providing and stimulating excellent customer service and high standards.

Strong commercial understanding and evidenced ability of financial forecasting, managing and negotiating contracts.

We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will also have:

Proven experience in a senior conference and events role within the hospitality industry, ideally across multiple sites and/or large teams.
Strong leadership and team development skills.
Commercially astute with a track record of achieving revenue targets.
Excellent communication, negotiation, and client relationship skills.
Highly organised with strong attention to detail and the ability to manage multiple priorities.
Proficient in event management systems (e.g., Infor, Delphi, Opera, or similar).

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

30 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Access to an external Employee Assistance Programme
Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
£200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you'll also receive

Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family.
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family
Spa treatments and product discounts
Life Assurance cover

We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations.Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.

If this is you,Click Apply. We look forward to hearing from you.

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