Laboratory Information Systems Analyst

San Juan Regional Medical Center • Permanent • Arizona, United States • 16h ago

Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider-we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community. The Laboratory Information Systems (LIS) Analyst acts as the primary liaison between Information Services and Laboratory operations, ensuring the implementation, integration, and maintenance of LIS applications in compliance with regulatory standards and clinical best practices. This role is critical in optimizing laboratory workflows, supporting instrument interfaces, troubleshooting system issues, and facilitating system enhancements. The LIS Analyst also provides training to new laboratory staff on the effective and safe use of the LIS, ensuring user competency and promoting adherence to quality and compliance standards. The position collaborates closely with clinical and technical teams to advance diagnostic accuracy, operational efficiency, and high-quality patient care.

Required Behaviors:

As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

Bachelor's degree in Computer Science, Medical Laboratory Technologist, Medical Laboratory Science, Information Systems, or equivalent level of experience
Minimum of three (3) years of experience in LIS or clinical system implementation within a healthcare setting
Experience supporting laboratory applications such as Oracle Health PathNet, Meditech LIS, Sunquest, Beaker, or similar
Familiarity with lab regulatory standards (CAP, DNV, TJC, OSHA, CLIA, etc.) and HIPAA compliance
Ability to provide on-call and after-hours support as needed
Excellent problem-solving, analytical, and communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

Preferred Qualifications:

Five (5) years of experience in healthcare IT or clinical laboratory informatics
ASCP certification as a Medical Laboratory Scientist (MLS), or related
Experience in Anatomical Pathology LIS systems, Microbiology LIS systems or interfacing lab instruments to EMR/EHR systems
Project management experience

Duties and Responsibilities:

Serve as primary LIS support contact for application end-users across the laboratory
Manage the implementation and optimization of LIS modules and interfaces with lab instruments and EMR systems
Facilitate business process redesign to align lab workflows with application functionality and best practices
Configure, maintain, and troubleshoot LIS applications, ensuring uptime and data integrity
Participate in test planning, validation, and change management for LIS software updates and instrument additions
Collaborate with IT and vendor teams to maintain LIS infrastructure and resolve escalated issues
Develop and deliver training to laboratory staff and super users; maintain training documentation
Support the creation and modification of test definitions, calculations, and report templates within the LIS
Assist in creating custom reports, dashboards, and data extracts for operational and regulatory needs
Contribute to internal audits, inspections, and accreditation activities involving LIS systems
Participate in project planning, stakeholder meetings, and laboratory go-live support as required
Travel to clinical sites for rounding, go-lives, or leadership meetings when necessary
Each caregiver is responsible for implementing SJRMC's Service Standards into their daily work: Safety, Courtesy, Effectiveness, and Stewardship
Other duties as assigned

Physical Demands and Environmental Work Conditions:

Physical presence onsite is essential, with remote work as agreed upon.
May require extended work hours and on-call coverage during significant projects and support of systems.
Light to heavy work exerting up to twenty-five (25) pounds of force occasionally, and/or up to ten (10) pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Ability to tolerate prolonged periods of standing and walking.
Able to work within time constraints.
High stress situations and multiple tasks.
Ability to maintain a professional appearance.
Must be courteous to co-workers and patient/family.
Participate and promote teamwork.