IT Support Specialist / Desktop Operations (Contract-to-Hire)

Excelraise • Permanent • Remote (South Carolina, United States) • $28 - $38 / * • 2d ago

IT Support Specialist / Desktop Operations (Contract-to-Hire) Client: State of South Carolina - State Treasurer's Office (STO) Job ID: 8344 Pay Rate Range: $28 - $38/Hour (W2) - DOE Job Summary & Opportunity The State of South Carolina's State Treasurer's Office (STO) is seeking a highly professional and customer-focused IT Support Specialist for a 3-6 month contract-to-hire opportunity. This is a critical junior-to-mid level role that combines essential End-User Customer Support with core IT Operations functions in a formal, financial/banking work environment. Professionalism, maturity, and excellent communication skills are highly valued. This position offers a direct path to full-time employment (FTE) based on performance and client need. Location: 1200 Senate Street, Ste 200, Columbia, SC 29201 Employment Type: Contract to Hire (3-6 Months with FTE possibility) - The salary range for an FTE Computer Operator would be: $65,000 - $75,000. Schedule:100% Onsite (5 days/week) Key Responsibilities As an IT Support Specialist, you will be responsible for: IT End-User Support: Providing professional, in-person technical assistance for all staff regarding Microsoft Windows 10/11, Microsoft Office Suite, and local/network printing issues. Connectivity & A/V: Diagnosing and resolving issues related to office wired/wireless networks and ensuring seamless audio/visual connectivity in conference rooms. IT Operations & Asset Management: Performing essential operational tasks, including imaging and building new computer hardware/laptops, and assisting with IT asset inventory management. Security & Documentation: Assisting the team with information security audit research and proactively contributing to updates for team process and procedure documentation. Service Delivery: Tracking all support and operations work meticulously using the established Help Desk Ticketing System (ITSM). Vendor Coordination: Serving as a liaison and coordination point for third-party IT vendors. Minimum Basic Qualifications (2 Years Required) Candidates must possess a minimum of two (2) years of professional experience in an IT support role, preferably in a corporate or government setting, with expertise in the following areas: Providing dedicated IT End-User Support. Troubleshooting and supporting Microsoft Windows 10 and 11. Support and troubleshooting for the Microsoft Office Suite. Experience with Hardware/Laptop Support and maintenance. Proficiency in PC Imaging/Building new devices. Supporting local and network Printer Support. Preferred Qualifications (Skills That Set You Apart) The following experience and certifications are a significant plus: A+ Certification (or equivalent certification). Experience with End-User Network Support. Direct experience with Information Security Exposure or audit procedures. Prior On-site/In-person IT Support experience. Experience supporting users on Microsoft Teams. Familiarity with Asset Management principles and tools. Prior experience using a Help Desk Ticketing System (ITSM). Background in banking, finance, legal, judicial, or accounting environments. Important Job Occupations & Requirements Candidate MUST be a South Carolina resident or willing to relocate to SC prior to starting the role at their own expense. Work Schedule Note: This is an ON-SITE position (5 days/week) located in Columbia, SC. Occasional weekend work (typically 1-2 hours on varied Saturdays/Sundays) may be required to assist with system update testing, which is often performed remotely. This is a fast-moving opportunity for a dedicated professional looking to grow their career with a prestigious state client. Apply today!

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