Project Manager/ Scrum Master/ Defect Support

Genesis10 • Permanent • Remote (Minnesota, United States) • $6,700 - $7,500 / * • 21h ago

Genesis10 is currently seeking a Project Manager/ Scrum Master/ Defect Support with our client in the financial industry in their St. Paul, MN location. This is a 12 + month contract position. This role is 100% remote. Light travel may be required. Compensation: $67.00 - $75.00 per hour W2, depending on skill and experience level. Summary PLANT Data Conversion - Task Manager (primary role) Work with the client's Data Conversion team to ensure tasks are being completed and driven to closure. Must ensure team is not taking on too much at any given point in time. Assist Data Conversion "pods" in detailing tasks that need to be completed and tracking those to done. That could mean stepping in to ensure communications have gone out on time or verifying a particular meeting has been scheduled. Ensure team has its ceremonies and are productive in identifying problems and working toward solutions. It may mean meeting with customers or our Client counterparts on occasion. Document meeting notes, requirements, and testing needs/cases as needed. Ensure those items make their way into the team backlog. Participate in conversion activities in a designated support role within the Conversion Command Center. Some travel required. PLANT Data Conversion - Defect Analyst (secondary support role) Support the Data Conversion team to drive issues/defects to resolution. Meet with customers and our Client counterparts as needed to perform research and find a root cause and proposed remedy approach. Document meeting notes, requirements, and testing needs/cases related to the data conversion from Cornerstone to DNA. Help write stories to be logged in ADO along with the required acceptance criteria. Key Responsibilities: Assist in creating learning plans as needed to research and solve identified problems Generate and track tasks in our backlog Hold team accountable on driving work to done Partner with internal and external teams to define any needed solutions to address conversion issues Manage any administrative tasks like entering data into ticketing systems and periodically following up to ensure issues are moving toward closure. Assisting team on any ad hoc or one-off needs so they can stay focused on primary tasks Follow up with impacted customers to update them on progress or inform them of testing any applied solutions Actively manage team backlog Produce meeting notes from discovery interviews Participate in story discussions in internal team meetings as needed Research and capture requirements for User Stories and Tasks Write acceptance criteria as needed Participate in Agile ceremonies (daily standup, demos, etc.) Sit as a proxy for the Lead when needed Meet with customers to fully understand the issue from their perspective Collaborate with internal DNA SMEs to vet issue and derive a plan to uncover the root cause Report up on progress of defect resolution QA test, as needed, in preparation of moving to customer validation Key Experience(s) Prior work in a DNA implementation or Loan Servicing implementation Prior experience as a PM or SM Prior work managing defects, preferably in a DNA implementation or Loan Servicing Implementation Understanding of Agile (SCRUM) practices Story writing in Agile formats Previously participated in Data Conversion Previous work on Client products, specifically DNA (not required but a bonus) Key Skill(s): Well organized, ability to stay focused to drive issues to completion Good List Maker, Attention to detail Good communicator, both written and verbal Driver - Get things to done Key Technology /Certification(s): None Required CPM or CSM a plus ADO experience a plus Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, apply today! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: • Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. • The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. • Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) • Behavioral Health Platform • Medical, Dental, Vision • Health Savings Account • Voluntary Hospital Indemnity (Critical Illness & Accident) • Voluntary Term Life Insurance • 401K • Sick Pay (for applicable states/municipalities) • Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.