Jobs Search

Windows 11 Infrastructure Support Engineers x 4

CBSbutler Ltd. • TRAFFIC • Berkshire, Reading, United Kingdom • 1d ago

Overview

Windows 11 Infrastructure Refresh Engineers x 4

6 month initial contracts

Onsite near Reading

£250 to £270 per day - Inside IR35

SC Cleared roles

Key Skills

Windows 11
Sound MS Infrastructure background
SC Cleared

Job Spec

The contractor will provide tech refresh Services for MS Surface Pro, Windows 11 Tech refresh of approximately 5000 devices.

Day-to-day activities will include Window 11 Microsoft Surface Pro Hardware and Software refresh

Candidate will need strong interpersonal skills, organisation, excellent written and verbal communication as well as sound IT knowledge comprising of hardware and software technologies in particular MS Surface Pro devices, various Window operating systems particularly Windows 10 and 11 versions. Understanding and previous exposure to ServiceNow is desirable.

Primary role requirements

Use of Booking Tool (ServiceNow) - To confirm user and time slot
Confirm with user on their upgrade preference (To be carried out Onsite or Remote)
MS Surface Device - Unlock the BIOS Boot configuration Lock setting
Boot User Device
Action - User to log in
Capture all installed applications, peripherals, and all AD groups memberships
Perform system health check (Disk Space & System Errors)
Clean up disk where possible (Free up space - 70gb)
Where possible disable OneDrive sync (For further Disk space)
Are the device windows 11 upgradable (HDD Size)?
Shut down device and hand to user to Perform Windows 11 Upgrade at their convenience

Apply in place Windows 11 upgrade in the clinic
If device is not Windows 11 capable - rebuild / replace
If replace, apply new Windows 11 build
Once built install Applications, peripherals & add to relevant AD groups
Apply Windows and Office updates where applicable
Get user to log into the new / rebuilt device
Test Ozone WIFI
Test 4G WIFI
Update user records / Inventory
Hand new device to user

Mandatory Knowledge Required

Some AD experience (Adding objects groups)
Windows 10 & 11 Knowledge (OneDrive, System logs)
Troubleshooting knowledge with device and applications
Windows Administration (HDD cleanup)
Some SCCM TS building knowledge

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