Business Analyst

Matchtech • Cheltenham, Gloucestershire, United Kingdom • 1d ago

We are seeking a skilled and proactive Business Analyst to support project teams in delivering effective, value-driven solutions. The successful candidate will play a key role in understanding client requirements, facilitating business transformation, and ensuring delivery aligns with strategic goals.

This role requires strong stakeholder engagement capabilities, excellent analytical skills, and experience in both Agile and Waterfall project environments.

Key Responsibilities:

Analyse existing business processes and operations, identifying areas for improvement using appropriate tools and techniques.
Facilitate workshops and stakeholder sessions to gather requirements and drive engagement.
Define and document business requirements, ensuring traceability and alignment with strategic objectives.
Prepare reports and presentations for a range of stakeholders to support informed decision-making.
Work collaboratively with senior stakeholders on technology-led transformation programmes.
Support the transition of business areas to new ways of working, ensuring minimal disruption and maximum adoption.
Apply business change and transformation methodologies to guide stakeholders through change initiatives.
Deliver solutions using Agile and/or Waterfall methodologies, contributing to continuous improvement and lessons learned.
Collaborate with delivery teams and third-party suppliers to ensure successful implementation within agreed timelines and quality standards.
Maintain baseline performance measures and track benefits realisation.
Support the definition of acceptance criteria and assist in User Acceptance Testing (UAT).
Provide knowledge transfer to team members and contribute to developing best practices.

Skills & Experience:

Essential:

Proven experience as a Business Analyst or similar role in fast-paced project environments.
Strong stakeholder management and relationship-building capabilities across all organisational levels.
Expertise in facilitating workshops and capturing complex requirements.
Experience with business change and transformation programmes.
Skilled in process modelling (e.g., using Microsoft Visio).
Proficient in using tools such as JIRA and Confluence (Atlassian suite).
Strong communication planning and implementation experience.
Understanding of both Agile and Waterfall delivery methodologies.

Desirable:

Exposure to business improvement methodologies such as LEAN or Six Sigma.
Experience preparing organisations for transitions to new systems or processes.
Familiarity with benefits realisation and performance tracking.
Consultancy or client-facing delivery experience is a plus.

Personal Attributes:

Self-motivated, professional, and confident with excellent interpersonal skills.
Able to work independently and collaboratively in a dynamic environment.
Strong problem-solving mindset with the ability to handle multiple priorities under pressure.
Emotionally intelligent with the ability to adapt communication styles to diverse audiences.
Committed to continuous development, high standards, and professional integrity.
Comfortable presenting ideas and insights to senior stakeholders and clients.

This role offers an exciting opportunity to contribute to impactful transformation initiatives across various sectors. If you are an analytical thinker with strong communication skills and a passion for delivering meaningful change, I would love to hear from you.

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