ServiceNow Technical Architect

LA International Computer Consultants Ltd • APPLICATION • Berkshire, Newbury, United Kingdom • 9h ago

Our client is looking for an ServiceNow Architect with strong experiencein ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps). Previous TSOM implementation experience is also important.

This is a hybrid role with at least 2 days per week working in the Newbury office.
The rate is £450-500 per day outside IR35.

Job Summary:
ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions.

Key Responsibilities
* Serve as the technical authority on ServiceNow architecture, design, and best practices.
* Define and drive the overall platform strategy, roadmap, and governance.
* Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications.
* Ensure platform scalability, security, performance, and integrations with other enterprise systems.
* Provide technical leadership in solution design workshops, architecture reviews, and governance boards.
* Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives.
* Mentor and guide ServiceNow developers and administrators on technical best practices.
* Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements.
* Ensure compliance with enterprise architecture, security, and regulatory requirements.

Required Qualifications:
* Primary skills on TSOM implementation
Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps).
* Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.).
* Experience with ServiceNow Scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model.
* Knowledge of ITIL/ITSM processes and best practices.
* Experience designing and implementing CMDB and Discovery.
* Excellent problem-solving, communication, and stakeholder management skills.

Preferred Qualifications:
* ServiceNow Certified System Administrator (CSA).
* ServiceNow Certified Implementation Specialist (CIS) in multiple modules.
* ServiceNow Certified Application Developer (CAD).
* ServiceNow Certified Technical Architect (CTA) or progress toward certification.
* Experience with Agile/Scrum delivery methodologies.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

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