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Operations Analyst

Capgemini-Freelancer Gateway • APPLICATION • Shropshire, Telford, United Kingdom • £35,000 - £40,000 / * • 1d ago

ROLE TITLE - Operations Analyst

6 months

£35,000 to £40,000

Telford 2 days a week on site

We are actively looking to secure a Operations Analyst to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Job Purpose/The Role:

We are seeking a highly organised and detail-oriented Business Operations Hub Analyst to join our central Hub team. This role is pivotal in supporting operational excellence across resourcing, onboarding/offboarding, and flex extension processes. The ideal candidate will thrive in a fast-paced environment, juggling multiple priorities while maintaining high standards of accuracy and professionalism.

What you'll be doing

Resourcing Coordination
Keep our resource trackers up to date, liaise with key stakeholders, and ensure smooth and positive transitions for new starters and leavers.
Onboarding & Offboarding Excellence
From IT setup to induction, making on/offboarding seamless and compliant.
Flex Extensions Management
Monitoring timelines, initiate extension workflows, and ensure all approvals are in place.
Reporting & Insights
Provide accurate, timely reports that help leadership make informed decisions.

Who you'll work with

You'll collaborate with a wide range of professionals including:

Business Operations Partners & Directors
Practice Leads, Portfolio VP's, Recruitment Business Partners
PMO Leads

What we're looking for

A natural collaborator with a genuine ability to build strong relationships and communicate clearly.
Driven by a passion for continuous improvement and making things work better, smarter, and more efficiently.
Calm and confident under pressure, with a clear, composed communication style.
Detail-oriented and highly organised, with a problem-solving mindset and a strong commitment to accuracy.
Brings experience in business operations and resourcing coordination-always with professionalism, adaptability, and a focus on getting things done right.

Why join us?

You'll be part of a supportive, forward-thinking team that values your ideas and encourages you to grow. Whether you're helping shape strategy, mentoring others, or improving how we work - you'll be making a difference every day. And by consistently going the extra mile to understand our clients' needs, exceed expectations, and deliver with care, you'll help create experiences that truly delight

Benefits Include:

Contributory pension scheme

Employee Assistance Program

Medical and Dental cover

22 days holiday + bank holidays

Maternity Pay/Shared Parental leave and paternity leave

Sick pay

Suitable Candidates should submit CVs in the first instance.

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