Breakfix Engineer

NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - BREAK/FIX) ASAP START, Field-Based - Manchester and Surrounding Areas (Postcodes: M, BB, BL, L, CH, CW)

To apply, email:

THE OPPORTUNITY

We're looking for experienced Level 2 Field Service Technicians to support an ongoing field-based break/fix contract delivering hardware repair services across multiple customer sites.

This role focuses on scheduled field visits rather than deskside support and is ideal for technicians with strong hands-on experience repairing HP and Lenovo laptops and desktops in varied customer environments.

THE ROLE

• Carry out scheduled site visits to customer locations across Manchester and surrounding postcodes
• Provide field-based break/fix hardware repair on HP and Lenovo laptops and desktop devices
• Perform full device diagnostics, strip-downs, component replacement, and rebuilds
• Manage service tickets via a mobile application, including parts collection, onsite repair, and next-day parts return
• Deliver professional, efficient onsite technical support to end users
• Liaise with remote support teams for escalation and troubleshooting where required
• Ensure all work is accurately logged, documented, and closed within agreed SLAs
• Average workload of 4-5 tickets per day

TECHNICAL SKILLS / REQUIREMENTS

• Proven experience in Level 2 field engineering or hardware repair roles
• Strong hands-on knowledge of HP and/or Lenovo hardware
• Confident diagnosing and repairing laptops, desktops, and peripherals
• Excellent customer-facing communication skill
• Full UK driving licence, own vehicle, and tools required

TO BE CONSIDERED

Please apply directly by emailing with your CV and availability.