The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £10,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation.
Key Accountabilities- To pro-actively manage a caseload of Public Liability and Employers Liability & Property Damage
- Maintain accurate data on relevant case management system
- Comply with set client SLA's
- To attend client review meetings and assist with client project work where applicable
- Undertake appropriate additional tasks provided by the team leader
- Ensure quality service standards and productivity levels are maintained to a high standard
- Report to Team Leader/Claims Unit Service Manager undertaking appropriate additional tasks
- Allocate new claims as and when required
- Carry out supervisory tasks appropriate to level and as per management instructions
Experience, Skills and Qualifications• 6 months relevant experience • Excellent attention to detail• Negotiation skills• Strong communication skills• Organisational skills• The ability to work as a team and independently• The ability to manage own workload
Benefits- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service - after 1 years' service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
after successfully completing probation