Commercial Waste Sales Manager

Contract Civic Recruitment Limited United Kingdom

Posted On 02/02/2026

Work Experience 4-5 years

City Hackney

Province Hackney

Postal Code E2

3 months contract with a Local Authority

Job Summary:

• The Commercial Waste Sales Manager is responsible for growing Hackney Council's commercial waste portfolio by generating new business, increasing turnover, and maintaining strong relationships with existing customers.
• The role focuses on sales delivery, account management, compliance with environmental legislation, and supporting operational service delivery across Hackney and beyond.

Key Duties/Accountabilities (Sample):

• Generate new commercial waste sales through lead follow-up, cold calling, and business visits.
• Manage and grow an allocated commercial waste portfolio, including contract upgrades.
• Achieve and report against sales targets set by senior management.
• Maintain strong relationships with existing customers to maximise retention and growth.
• Advise businesses on waste management solutions, recycling, and legal responsibilities.
• Ensure service level agreements are monitored and complied with.
• Record all sales activity and customer data accurately on council systems.
• Liaise with operational teams to ensure collections are scheduled and delivered correctly.
• Price and arrange special collections and manage payment collection.
• Monitor debt, authorise services, and ensure financial controls are followed.
• Identify and report unregulated commercial waste and support enforcement activity.
• Support, mentor, and guide junior sales staff where required.
• Handle complaints and carry out follow-up actions to resolve issues.
• Represent the Council professionally at all times.

Skills/Experience:

• Proven experience in sales, ideally within waste, environmental, utilities, or local authority services.
• Strong commercial awareness with a track record of increasing revenue and turnover.
• Excellent communication and negotiation skills.
• Ability to build and maintain long-term business relationships.
• Confident in cold calling, lead generation, and face-to-face sales.
• Good understanding (or ability to learn) Environmental Protection Act and waste legislation.
• Experience working with targets, KPIs, and performance reporting.
• Strong organisational skills with the ability to manage a varied workload.
• Comfortable completing administrative tasks alongside sales activity.
• Experience supervising or mentoring staff is desirable.