M365 Engineer

Microsoft 365 Engineer - Charity Organisation - York (Onsite Only)3-month initial contract Inside IR35 Up to £350 per day Your New CompanyYou will be joining a highly respected charity based in York, dedicated to delivering vital care and support services to the local community. As the organisation continues to expand its digital capability, they are seeking a Microsoft 365 Engineer to provide hands-on technical support and ensure smooth running of core IT services. This is an excellent opportunity to work for a purpose-driven organisation where your work will directly support staff and the patients they care for. This role is fully office-based in York.Your New RoleAs the 365 Engineer, you will play an important part in the day-to-day delivery of IT services across the charity. You will act as a key point of contact for staff, supporting a wide range of technologies and helping drive effective use of Microsoft 365 across the organisation.Your responsibilities will include:

• Providing hands-on support and administration for Microsoft 365 (SharePoint, Teams, Exchange Online, Intune, etc.)
• Delivering high-quality end-user computing (EUC) support across devices, applications, and user environments
• Supporting basic network troubleshooting, connectivity issues, and on-site technical queries
• Working within ITSM processes such as incident, request, and change management
• Providing customer-facing support to both office and staff, including face-to-face assistance
• Offering technical guidance and helping users adopt best practice across IT systems
• Responding quickly to issues and demonstrating strong problem-solving and "think on your feet" capability
• Collaborating with the wider IT team to improve processes and service delivery

What You'll Need to SucceedTo be successful in this role, you should have:

• Minimum 12 months hands-on experience with Microsoft 365 administration
• Strong EUC support experience, covering devices, applications, and user environments
• Exposure to basic networking (switching, connectivity, troubleshooting)
• Familiarity with ITSM tools and processes
• Excellent communication and customer-facing skills
• The ability to work confidently on site and support clinical teams directly
• A fast-learning, proactive approach with the ability to work independently
• Public Sector, Charity, NHS or healthcare sector experience (highly beneficial but not essential)

What You'll Get in Return

• The opportunity to work for a fantastic charity making a real difference to people's lives
• A role where you'll have visible impact, supporting staff delivering critical care
• 3-month initial contract
• £300 - £350 per day Inside IR35
• Supportive team environment and a genuinely rewarding place to work

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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