SC Cleared Lead Service Designer

We are working with a consultancy feeding into the public sector looking for an actively active SC cleared lead service designer

- Outside IR35
- 6 month contract
- £550 per day

Key responsibilities

• Develop and maintain service blueprints and end-to-end journey maps
• Map operational finance processes (eg transfers, holds, reporting, reconciliation)
• Lead on data mapping across the service
• Identify and map external touch points and dependencies
• Highlight gaps, risks, hand-offs and non-happy paths across the service
• Ensure service design reflects technical constraints and delivery reality
• Contribute actively within sprint cycles and supporting delivery

Essential Requirements (GDS-aligned - Senior Service Designer)

• Strong End-to-end service design expertise
• Multidisciplinary delivery experience
• Designing within complex constraints
• Systems and data thinking
• Evidence-led decision making and influence

Desirable Requirements (GDS-aligned - Service Designer)

• Public sector/GDS experience
• Legacy modernisation experience
• Transactional or financial service experience
• Operating in secure or regulated environments
• Strategic service influence