About BEAR Scotland:

BEAR Scotland is a leading road maintenance and management service provider in Scotland, maintaining and improving Scottish trunk roads including bridges and structures through some of the most scenic, but challenging, parts of the country.

Formed in 2000, BEAR Scotland is an alliance of three highly successful organisations who are prominent in the United Kingdom roads sector - Vinci, Jacobs and Breedon - joining together to provide trunk road network management and maintenance solutions to Transport Scotland.

We rely on strong digital systems to support our teams - from office staff to engineers working on site. We're now looking to bring in a motivated IT Support Apprentice to join our team and build a career in IT support while gaining a nationally recognised qualification.

Responsibilities:

Setting up and maintaining user accounts and access permissions
Installing, configuring, and updating hardware & software
Troubleshooting user issues supporting laptops, printers, and mobile devices
Learning the basics of networking and IT security
Helping roll out new IT systems and updates across the company
Providing excellent customer service to colleagues at all levels
Documenting solutions and maintaining IT records

You don't need previous IT work experience - we'll provide the full training. We're more interested in your attitude, curiosity and willingness to learn.

Desirable skills:

Hold (or be working towards) National 5's / Highers, ideally including computing, business or maths
Have a strong interest in technology and problem-solving
Be organised and able to manage your time effectively
Enjoy helping people and communicating clearly

Salary: £19,000 per annum

Working hours: Monday to Friday, 8am - 4pm

Benefits:

On-the-job training and support
Flexible and innovative working environment
Employment upon completion of apprenticeship
On-site parking
After 3 months, possibility of hybrid working

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

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IT Support Apprentice