Service Desk Analyst

Harvey Nash UK • Newcastle upon Tyne, Tyne and Wear • 1w ago

Are you an IT Service Desk Analyst looking for your next challenge?

This is an exciting opportunity to work for a leading non-profit healthcare organisation. This role is perfect for an IT Service Desk Analyst who can provide desk side and remote desktop support to all end users across the organisation. You will be involved in the installation, upgrade, and troubleshooting of PC hardware, software, peripherals, and Microsoft operating systems.

Key Responsibilities:

Provide 1st and 2nd Line Support to end users.
Manage onboarding and offboarding of end users.
Maintain IT assets.
Identify and respond to customer requests
Assist in the delivery of new IT projects and upgrades, including hardware and software rollouts.
Log incidents and requests using helpdesk software.

This is a 3 month contract, with a strong likelihood of going permanent, offering a competitive day rate plus hybrid working arrangements. If you are passionate about IT support and want to make a difference in a healthcare setting, we would love to hear from you!

Related Jobs

Test Engineer

Opus RS • Newcastle upon Tyne, United Kingdom • £37 - £50 / hour • 4d ago

Testing & QA

I am currently working with a Consultancy who are looking for an Test engineer to work on an Inside IR35 9 month contract. The right candidate should travel to a Newcastle office 2x a week. Modern programming language (...

4d ago

Apply

AWS DevOps Engineer

Opus RS • Newcastle upon Tyne, United Kingdom • £37 - £50 / hour • 4d ago

Engineer

I am currently working with a Consultancy who are looking for an AWS DevOps engineer to work on an Inside IR35 9 month contract. The right candidate should travel to a Newcastle office 2x a week. Writing and maintaining...

4d ago

Apply